This job post is aimed at cultivating a pool of talented individuals for our Customer Journey team, which we frequently hire at Kavak. If you are a suitable candidate, please be aware that you might not hear from us immediately. We appreciate your patience as we carefully review applications against our evolving needs.

KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles and the private startup with the highest valuation in Latam. Kavak is also the first Unicorn Company in the history of Mexico, but its current value is US$8.7B, that is, almost 9 unicorns together.

Our team is the number one priority. We like to imagine the impossible and work together to achieve it. We are disruptive, proactive, loyal and ambitious.

KAVAK has been operating in Latin America over the last years and has been growing exponentially, our goal is global. We have more than 5,000 Kavakes on the team and growing, and as part of this accelerated growth we want to make sure we surround ourselves with the best talent to strengthen us to continue building the technology, processes and products that will allow us to transform the automotive market around the world.

What will be your mission?

You will help us deliver the best customer experience in the tech/automotive retail industry.

What will you do?

• Initiating and managing a high volume of leads interested in purchasing or selling a car through different channels like phone and chat.
• Establishing rapport with prospects, understanding their needs, our value proposition and maintaining ongoing relationships to nurture leads into purchases/sales.

What are we looking for?

• +2 years of experience working in Telesales
• Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers
• Excellent verbal and written communication skills
• A deep understanding of our value proposition and the ability empathize with others
• Ability to handle rejection, stay motivated, and adapt to changing circumstances
• Advanced English proficiency level

What we offer

• Salary - AED 5250.00 plus AED 1000.00 variable based on meeting set KPI's
• Health insurance
• Life insurance
• Preferential price for retail cars upon completion of probation period
• 26 working days of holidays
• Family visa is not provided

Do you want to be part of this story? Apply now!