Data & Analytics Manager

InStride Health

InStride Health

Data Science
Boston, MA, USA
Posted on Dec 18, 2024
About Us

InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care.

Team InStride Health: Our Core Values

  • Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
  • Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
  • Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
  • Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

About the Role

As a Data and Analytics Manager at InStride Health, your role is central to enabling data-driven decision-making across the organization. Reporting to the Head of Data and Analytics, you will oversee a team of data analysts, transform raw data into actionable insights, and ensure that analytics are effectively leveraged to inform strategic and operational decisions. This position offers the opportunity to collaborate across departments—including finance, operations, clinical, and marketing/sales—and make a tangible impact in advancing InStride Health's mission to provide specialized anxiety and OCD treatment to children and adolescents.

This is a fully remote position, ideal for someone passionate about using data to drive meaningful outcomes, thriving in a fast-paced environment, and seeking opportunities for professional growth.

Responsibilities

  • Lead the design, execution, and delivery of data analysis projects to support business objectives, ensuring insights are actionable and aligned with strategic goals.
  • Collaborate with cross-functional teams—including clinicians, operations, finance, and marketing—to understand key challenges and deliver tailored analytical solutions.
  • Supervise and mentor a team of data analysts, fostering professional development and ensuring high-quality output.
  • Work closely with the Data Engineering team to optimize data architecture and pipelines, ensuring accuracy, consistency, and scalability of data assets.
  • Develop and maintain interactive dashboards and visualizations using tools such as Looker, Power BI, Tableau, Sigma, or Qlik to communicate insights effectively to technical and non-technical audiences.
  • Implement and apply advanced analytic methods, including descriptive and predictive analytics, to drive proactive decision-making.
  • Provide expertise in population health analytics, including the design and interpretation of metrics that measure clinical outcomes and business performance.
  • Champion data governance and integrity, ensuring adherence to best practices in data management, reporting, and security.
  • Manage multiple analytics projects, balancing competing priorities and coordinating efforts across departments to meet deadlines and stakeholder needs.
  • Stay updated on emerging trends in analytics, machine learning, and data visualization, incorporating best practices to enhance organizational capabilities.

What You Need to Succeed in the Role

Education and Experience

  • Bachelor's degree in Healthcare Analytics, Data Science, or a related field preferred; equivalent education and experience will also be considered.
  • 6+ years of experience in data and analytics roles, with a proven ability to lead teams and manage complex projects.
  • Experience in healthcare, population health, or related fields is a strong plus.
  • Excellent verbal and written communication skills, with the ability to translate complex data findings into clear and actionable insights for non-technical stakeholders.
  • Demonstrated project management skills, including prioritization, resource allocation, and stakeholder engagement.
  • Strong problem-solving skills, with the ability to think logically and critically under pressure.
  • Flexibility and adaptability to work independently and professionally in a fast-paced, dynamic environment. Startup experience is a plus.

Technical Skills

  • Strong technical proficiency with SQL, R, Python, or similar data query and analysis tools.
  • Expertise in using business intelligence and visualization platforms (e.g., Looker, Tableau, Power BI, Sigma, or Qlik) to create impactful reports and dashboards.
  • Familiarity with machine learning concepts and their practical applications in data analysis.
  • Proven ability to synthesize and interpret large datasets from multiple sources to inform business strategy.

Why Join Our Team

  • Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
  • Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
  • Ability to help hundreds of children and families access desperately-needed evidence-based care
  • Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
  • Fully virtual: work from the comfort of your home with periodic in-person retreats

Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)

We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:

  • Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
  • Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.

We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.

Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (talent@instride.health) to verify its authenticity.