Therapist Supervisor
InStride Health
People & HR, Operations
Boston, MA, USA
Posted on Nov 20, 2024
About Us
InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care.
Team InStride Health: Our Core Values
InStride Health is looking for a Therapist Supervisor to help us grow and manage our team of dedicated therapists. As a Therapist Supervisor, you will be responsible for helping to recruit, onboard, train, support, and manage a team of therapists who provide clinical care to our patients and families. You will provide clinical supervision and consultation to therapists on the team, working closely with our SVP Clinical Operations and other clinical leadership to create a positive work and team environment and support our therapists in delivering high-quality cognitive behavioral therapy (CBT) for anxiety and OCD to our patients and their families. You will also be responsible for developing high-performing therapists, by evaluating and promoting competencies, providing effective feedback and actively managing performance, and ensuring consistency in quality of patient and family care and experience.
Responsibilities:
We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:
Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (talent@instride.health) to verify its authenticity.
InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care.
Team InStride Health: Our Core Values
- Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
- Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
- Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
- Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.
InStride Health is looking for a Therapist Supervisor to help us grow and manage our team of dedicated therapists. As a Therapist Supervisor, you will be responsible for helping to recruit, onboard, train, support, and manage a team of therapists who provide clinical care to our patients and families. You will provide clinical supervision and consultation to therapists on the team, working closely with our SVP Clinical Operations and other clinical leadership to create a positive work and team environment and support our therapists in delivering high-quality cognitive behavioral therapy (CBT) for anxiety and OCD to our patients and their families. You will also be responsible for developing high-performing therapists, by evaluating and promoting competencies, providing effective feedback and actively managing performance, and ensuring consistency in quality of patient and family care and experience.
Responsibilities:
- Provide ongoing clinical supervision to a team of masters or doctoral-level therapists to support the delivery of evidence-based treatment and high quality outcomes for our patients.
- Assist with recruiting, interviewing and hiring doctoral and masters-level therapists who have expertise working with children and families.
- Support therapists in meeting role expectations; set clear goals for individual therapists, and provide regular feedback to help therapists achieve those goals.
- Track and analyze data on therapists to monitor individual and team performance, identify areas of success as well as areas for improvement, and develop action plans to address areas for improvement.
- Assist with escalations and off-track cases, consolidating care team's reports and guiding decisions that align with the best practices and the goals of the care team and organization.
- In collaboration with clinical leadership, support the development and administration of comprehensive training programs for new and existing therapists.
- Participate in cross-functional collaboration, representing and advocating for the therapist experience in initiatives related to clinical and operational policies, procedures, and products.
- Option to provide direct care to a limited number of patients to gain first-hand experience with the InStride care model.
- Support patient safety across InStride, including being "on-call" during business hours at least one day per week to support patient safety assessment and risk management if escalated by a non-licensed clinician (e.g., coach).
- Provide clinical coverage to patients and families during therapist absences and planned PTO.
- Perform human resource-related tasks associated with management of individual therapists, including conducting annual performance reviews and mid-year check-ins, as well as approving / tracking PTO requests.
- Develop and maintain a positive work environment that contributes to a positive provider experience.
- Doctoral or masters degree in psychology, social work, counseling, or a related field.
- Significant clinical expertise and experience in delivering cognitive behavioral therapy for anxiety, OCD, and related disorders in children and adolescents.
- Experience supervising and/or managing mental health professionals.
- Strong decision-making skills and the ability to identify workable solutions in time-sensitive situations.
- Excellent communication and interpersonal skills within and across multidisciplinary teams.
- Excellent organizational and time management skills.
- Proven ability to develop high-performing teams and create a positive work environment.
- Ability to be flexible and work well both independently and as part of a team in a fast-paced, mission driven environment.
- Ability to handle sensitive and confidential information in a manner that inspires confidence and trust.
- Appropriate independent provider licensure and
- Willingness to participate in cross-licensure obtainment and maintenance, as directed by leadership to support business needs.
- Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
- Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
- Ability to help hundreds of children and families access desperately-needed evidence-based care
- Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
- Fully virtual: work from the comfort of your home with periodic in-person retreats
We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:
- Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
- Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.
Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (talent@instride.health) to verify its authenticity.