Senior Engineering Manager, Enterprise Fulfillment
Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
As a Senior Engineering Manager for the Enterprise Fulfillment team at Instacart, you will lead the engineering team responsible for our core and enterprise fulfillment experiences, supporting our mission to build the picking technology platform required to meet the fulfillment needs of the world's largest retailers and millions of customers. You will provide leadership in driving the stability, scalability, and extensibility of engineering systems that advance the shopper app experience. You will interface with engineering and product leaders across the company, as well as retailer leadership, to collaborate on facilitating new and innovative grocery picking solutions.
As the leader of this team, you will develop Instacart's picking technology and provide shoppers with tools to work more efficiently in delivering quality orders for our customers. Additionally, you will help partners build and scale their on-the-ground fulfillment operations using Instacart's fulfillment technology. This includes enterprise-grade Picking App, which supports retailers in managing their in-store pickup operations with their own staff.
About the Job
- Define, communicate, and drive the technical vision and strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
- Drive high-quality execution of key business outcomes of the team by overseeing the roadmap and enabling technical and product decisions.
- Partner with Retailers, Product, and Professional Services teams to launch new retailer integrations and launch business critical features.
- Create best practices for production services, ensuring an exemplary enterprise-grade experience for retailers.
- Lead, coach, and develop a team of multiple managers & 15+ engineers building the best in-class picking experience for retailers and shoppers.
- Lead the recruitment and hiring processes to build a high-performing team.
About You
Minimum Qualifications
- Proven track record as a hands-on technical leader, preferably at a Staff+ level in a similar industry.
- 10+ years of professional software engineering experience, including 4+ years managing engineers, with a track record leading teams of 15+ and delivering complex consumer or enterprise facing products.
- Ability to craft and execute strategic engineering roadmaps that align with business objectives.
- Highly structured and proactive communication capabilities.
- Experience in staffing, mentoring, and leading engineering teams to success.
- Effective cross-functional leadership. Experience working with product managers, EM peers, and senior ICs.
Preferred Qualifications
- Experience leading multiple teams or managing managers, including scaling a team from early stages to 10+ engineers.
- Prior experience in managing engineering teams that oversee mission critical business systems.
- Experience building enterprise-grade software systems.
- Technical depth with Ruby on Rails, Swift and/or Kotlin
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.