Senior Manager, Foodstorm Sales
Instacart
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role -
As Senior Manager, FoodStorm Sales at Instacart, you will play a crucial role in driving the adoption and sales of our market-leading order management system (FoodStorm), a SaaS solution that powers end-to-end order-ahead and prepared foods experiences for grocery retailers. This position focuses on expanding FoodStorm's presence within existing Instacart accounts and penetrating the broader retailer market, empowering grocery retailers to enhance their customer experiences through advanced, tailored solutions.
About the Team -
The FoodStorm team is an integral part of Instacart's Connected Stores enterprise technology portfolio, designed to help retailers grow, compete, and meet the evolving needs of their customers. As part of this small but impactful cross-functional team, you will work closely with Instacart account teams and contribute across our broader business, promoting a synergistic environment where knowledge and best practices are shared.
About the Job
- Lead and Manage Sales Team: Manage a small but dynamic sales team within the FoodStorm Sales department, guiding team strategy and ensuring alignment with broader company goals.
- Proactively identify, contact, and establish relationships with potential target partners aligned with our agreed market strategy.
- Lead product demonstrations, supporting the sales process with expert knowledge of the FoodStorm solution.
- Collaborate with marketing to build the sales pipeline and enhance the prospect experience.
- Ensure all relevant prospect information is promptly and accurately recorded into our CRM system.
- Consult responsibly with the client delivery team and other internal stakeholders to ensure a seamless transition from sales to implementation.
- Communicate regional updates to our Australian headquarters, including participating in meetings outside of local business hours to represent regional interests.
- Collaborate with cross-functional teams internally to share market knowledge and best practices.
- Occasional travel as required to meet business needs.
About You
Minimum Qualifications
- 6+ years of experience in SaaS and specifically enterprise SaaS sales, with a strong understanding of solution demonstrations.
- Proven experience in sales team leadership and management.
- Self-motivated and a quick learner, with a drive to achieve positive outcomes.
- Excellent autonomous time and work management capabilities.
- Superior communication skills, with the aptitude to listen and adapt to varied audiences.
- Strong organizational skills and rapid response times for communications.
- Proficient in presenting, influencing, and managing stakeholders both internally and externally.
- Comfort with a rapidly evolving business landscape.High moral standards with uncompromising honesty and integrity.
- Creative problem-solving skills.
- Proficiency in Salesforce CRM and managing sales processes.
- Competent with Microsoft Office Suite.
Preferred Qualifications
- Additional skills that enhance creativity and problem-solving abilities.
- Specialized knowledge in vertical markets that align with grocery retail and prepared foods.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.