The Governance & Operations Specialist owns a set of repeatable procurement, payment, and business-operations processes for the Business Operations team, and also provides administrative and coordination support to the central GB (Growth Business) Ops function. The processes are well-defined and recurring rather than open-ended or strategic, but you are fully accountable for running them end-to-end — not just assisting with them. Just as important as running these processes reliably is improving them: we're looking for someone who is naturally proactive, gets restless with "this is just how it's always been done," and takes the initiative to simplify, speed up, or automate their processes rather than repeating them unchanged. You'll work directly with initiators, vendors, finance, and other business teams, and be the go-to owner for keeping these processes — and the GB Ops team's day-to-day operations — running smoothly, accurately, and getting better over time.