IT Administrator
inDrive
IT
London, UK
Posted on Jun 5, 2026
The IT function keeps the foundations' IT infrastructure stable, secure, and efficient — supporting users, administering corporate services, and advancing the organization's technology processes. This role ensures uninterrupted operation of the foundation's IT systems, equipment, and services: technical support for staff, administration of accounts and infrastructure, and contribution to the development and optimization of IT processes within information-security standards.
- Department
- Impact
- Employment Type
- Full Time
- Location
- Kazakhstan
- Address
- Almaty, Almaty Special District
- Workplace type
- Onsite
Key Responsibilities
Transformation period (separation project phase)
Architecture and project decisions are owned by the project team (PM + leadership); the administrator delivers the technical execution of the plan:
Architecture and project decisions are owned by the project team (PM + leadership); the administrator delivers the technical execution of the plan:
- Execute contractor agreements and coordinate contracted work.
- Procure and accept equipment.
- Set up workstations and staff working environments.
- Carry out domain, mail, and server migration per the approved plan.
- Deploy and configure the new IT environment and network to the project team's design.
- Configure access systems and baseline information-security policies.
- Support migration and integration of educational systems (including integration with the Satpayev infrastructure).
- Maintain technical documentation of completed work and hand solutions over to operations. (Target outcome: an autonomous inVision IT infrastructure ready for stable operation.)
Ongoing IT operations (core workload)
Service priority: inVision U / Resource Center. Support for Spark, AAI, and MHD as part of operations.
- Support company staff (~50+): workstations, accounts, access, SLAs.
- Support students (130+) and teachers: account management, access to learning systems, network access.
- Administer Google Workspace and corporate services.
- Monitor servers and IT services; run updates and baseline information security.
- Organize data backup and recovery.
- Keep the established IT architecture operational.
- Maintain technical documentation and the knowledge base.
Digital & marketing tooling support
- Technical support for digital platforms used by the marketing and education teams (websites, landing pages, registration forms).
- Support online registration systems for educational programs and events.
- Technical support for web-analytics and tracking tools.
- Connect and support mailing services and corporate mail systems.
- Support integrations of the digital services and platforms used across educational programs.
Skills, Knowledge and Expertise
Qualifications:
- Higher education in IT or relevant professional courses (ITIL Foundation; Google Workspace / Microsoft certifications an advantage).
- 3+ years in system administration or IT support.
- Experience independently running IT operations in a company of 30+ people.
- Experience in infrastructure projects (migrations, deployments, relocations) a plus.
Hard skills requirements:
- Windows and macOS administration; basic Linux administration.
- Google Workspace administration.
- Networking: TCP/IP, VPN, basic management of small networks (routers, switches, Wi-Fi).
- Account and access-rights management.
- Setup and maintenance of equipment (workstations, peripherals, network hardware).
- Information-security basics: password policies, MFA, basic access management.
- Backup and data recovery.
- Ticketing systems (Jira or equivalent).
- Technical documentation.
Will be an advantage:
- Scripting and automation of routine tasks (PowerShell, Bash, Python).
- Experience with MDM systems.
- Basic understanding of cloud services (Google Cloud / Microsoft 365 / AWS).
Soft skills requirements:
- Systematic working style (process-driven, nothing dropped or forgotten).
Accountability (takes a task to completion, doesn't pass it off).
Proactivity and independence (spots improvements and acts without being managed by hand). - Also valued: client orientation, effective communication, attention to detail, problem-solving, teamwork, time management, adaptability, resilience, willingness to learn.
Benefits
Organization: inVision U — Spark Programs (private charitable foundation)
Employment Type: Full Time
Location: Almaty, Kazakhstan
Office Location: Satpayev St. 22/1
Workplace type: On-site (5/2, in office)
Working hours: 8 hours/day
Probation period: 3 months
Employment Type: Full Time
Location: Almaty, Kazakhstan
Office Location: Satpayev St. 22/1
Workplace type: On-site (5/2, in office)
Working hours: 8 hours/day
Probation period: 3 months
About inDrive
inDrive is a global tech company on a mission to challenge injustice. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 360M installs across 48 countries.
Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. Our goal is to positively impact 1 billion lives by 2030. Through inVision, our non-profit arm, we support education, entrepreneurship, and equality in underserved communities.
Ready to ignite your inner drive?
Our Hiring Process
Stage 1:
Applied
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Talent Acquisition Interview
Stage 3:
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