Strategy & Operations Specialist
inDrive
Operations
London, UK
Posted on Jun 4, 2026
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
Embark on an exciting journey with us as a Strategy & Operations Specialist for our Intercity Vertical in LATAM macroregion! You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
If you're based in Mexico City (or ready to move), you are passionate about fostering a people-oriented business culture and possess a solid background in Business Development / Operations along with expertise in Data Analysis, we eagerly await your CV!
If you're based in Mexico City (or ready to move), you are passionate about fostering a people-oriented business culture and possess a solid background in Business Development / Operations along with expertise in Data Analysis, we eagerly await your CV!
For this position, we are NOT looking for experience primarily in relations development / contracting with counterparties and partner organizations.
Please notice that CVs in English will be considered primarily.
- Department
- CEO Discovery Team
- Employment Type
- Full Time
- Location
- Mexico
- Address
- Mexico City, Mexico City (CDMX)
- Workplace type
- Hybrid
Key Responsibilities
- Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
- Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
- Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
- Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
- Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
- Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
- Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
- Based in Mexico City or ready to move to Mexico City within the first 3 months
- Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
- 2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
- Enjoy working with numbers and applying a data-driven approach to problem-solving
- Have practical work experience with analytical tools such as SQL and Excel
- Have experience with hypotheses generation and testing them via MVP solutions
- Fluent English speaker and native Spanish speaker.
- Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
- Ready for business trips in Mexico and abroad
Will be an advantage:
- Expertise in Latin American intercity transportation market
- Experience in strategy (in-house/ consulting), project management
- Practical analytical experience with Python analytical tool
Job Benefits
- Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location — country-specific benefits will be added to the offers later.
About inDrive
inDrive is a global tech company on a mission to challenge injustice. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 360M installs across 48 countries.
Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. Our goal is to positively impact 1 billion lives by 2030. Through inVision, our non-profit arm, we support education, entrepreneurship, and equality in underserved communities.
Ready to ignite your inner drive?
Our Hiring Process
Stage 1:
Applied
Stage 2:
Talent Acquisition Interview
Stage 3:
English Proficiency Test
Stage 4:
Test Case
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