Monitoring Engineer
inDrive
Other Engineering
Poland
Posted on Apr 23, 2026
We are a Product Incident Support Team responsible for monitoring, triaging, and resolving user-impacting issues across the product.
We work closely with engineering, operations, and support teams to detect incidents early, reduce impact, and ensure fast recovery.
Our team operates in a global follow-the-sun model and focuses on building clear processes, automation, and high-quality incident handling.
The team is distributed across multiple countries, including Cyprus, Georgia, Malaysia, Kazakhstan, and Brazil.
We are looking for a Junior Monitoring Engineer to help us detect and react to product incidents at an early stage. This role is focused on monitoring signals, analyzing incoming data, and supporting the incident management process.
We work closely with engineering, operations, and support teams to detect incidents early, reduce impact, and ensure fast recovery.
Our team operates in a global follow-the-sun model and focuses on building clear processes, automation, and high-quality incident handling.
The team is distributed across multiple countries, including Cyprus, Georgia, Malaysia, Kazakhstan, and Brazil.
We are looking for a Junior Monitoring Engineer to help us detect and react to product incidents at an early stage. This role is focused on monitoring signals, analyzing incoming data, and supporting the incident management process.
- Department
- The Platform
- Employment Type
- Full Time
- Location
- Egypt
- Address
- Cairo, Cairo Governorate
- Workplace type
- Hybrid
Key Responsibilities
- Monitor alerts, dashboards, and incoming tickets
- Identify potential incidents based on user requests and system signals
- Analyze patterns and detect anomalies in product behavior
- Escalate issues according to defined processes
- Work with playbooks and knowledge base (Confluence)
- Support incident managers during investigations
Skills, Knowledge and Expertise
- Basic experience with Jira or similar ticketing systems
- Basic SQL or JQL knowledge
- Understanding of how monitoring, logs, and dashboards work
- Strong attention to detail and analytical thinking
- Ability to follow processes and react quickly
Conditions & Benefits
- Stable salary, official employment
- Health insurance
- Hybrid or Remote work mode and flexible schedule
- Access to professional counseling services including psychological, financial, and legal support
- Discount club membership
- Diverse internal training programs
- Partially or fully paid additional training courses
- All necessary work equipment
About inDrive
inDrive is a global tech company on a mission to challenge injustice. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 360M installs across 48 countries.
Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. Our goal is to positively impact 1 billion lives by 2030. Through inVision, our non-profit arm, we support education, entrepreneurship, and equality in underserved communities.
Ready to ignite your inner drive?
Our Hiring Process
Stage 1:
Applied
Stage 2:
Interview with Talent Acquisition
Stage 3:
Technical Interview
Stage 4:
Hiring Manager Interview
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.