Country Driver Operations Team Leader Mexico
inDrive
Operations
Posted on Mar 19, 2026
We are seeking a Country Driver Operations Team Leader to oversee and optimize driver operations in Mexico. This role is crucial in ensuring a balanced driver supply, fostering partnerships, and enhancing fleet management strategies. The ideal candidate will have a strong operational mindset, strategic thinking, and the ability to drive business development at a local level. This position reports directly to the Country Manager and requires close collaboration with regional and HQ teams.
- Department
- Market Operations & Supply
- Employment Type
- Full Time
- Location
- Mexico
- Address
- Mexico City, Mexico City (CDMX)
- Workplace type
- Hybrid
Key Responsibilities
- Oversee and manage driver supply in the local market to ensure a healthy balance between demand and availability;
- Identify, build, and manage strategic partnerships to strengthen driver engagement, retention, and market positioning;
- Lead fleet-related projects, including expansion planning, operational optimization, and exclusivity programs;
- Analyze driver app usage and performance to generate insights that support product enhancements and operational improvements;
- Collaborate with HQ teams to execute local digital campaigns, acquisition strategies, and incentive programs;
- Design and implement initiatives to improve driver retention, streamline recruitment efforts, and enhance the registration process;
- Monitor competitive activity and industry trends to proactively adjust local strategies;
- Manage and mentor a direct report in a supervisor role to ensure daily operational excellence and cross-team collaboration;
- Leverage data to monitor market performance, track key metrics, and support data-driven decision making;
Skills, Knowledge and Expertise
- 4-5 years of experience in operations or a business-related role, preferably within ride-hailing, mobility, or logistics.
- Strong analytical skills with the ability to interpret data and make strategic recommendations.
- Experience managing driver supply, fleet operations, or partnerships.
- Proven ability to decompose complex business challenges, prioritize effectively, and drive results.
- Excellent communication and stakeholder management skills, with the ability to present and influence at multiple levels.
- Comfortable working in a fast-paced, dynamic environment with cross-functional collaboration.
- SQL proficiency is a plus; strong Excel skills required to analyze trends and create reports.
- Business development experience and the ability to identify new opportunities within the ride-hailing ecosystem.
Conditions & Benefits
- Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company
- Hybrid work
About inDrive
inDrive is a global tech company on a mission to challenge injustice. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 360M installs across 48 countries.
Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. Our goal is to positively impact 1 billion lives by 2030. Through inVision, our non-profit arm, we support education, entrepreneurship, and equality in underserved communities.
Ready to ignite your inner drive?
Our Hiring Process
Stage 1:
Applied
Stage 2:
Talent Acquisition Interview
Stage 3:
Hiring Manager Interview
Stage 4:
Team Interview
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