Supervisor (IMSS)
inDrive
People & HR, Operations
Mexico
Posted on Feb 18, 2026
Key Responsibilities
- Perform the IMSS and INFONAVIT contribution calculations.
- Supervise the daily process of registrations ensuring 100% adherence to deadlines.
- Establish and regularly update Standard Operating Procedures (SOPs) for the IMSS registration and contributions cycle.
- Design and execute internal audit protocols to ensure the accuracy of all IMSS submissions and contribution payments as well as assist with data during the IMSS Dictamen process (certified opinion).
- Serve as the point of escalation for complex IMSS issues.
- Supervision and determination and payment of IMSS, SAR, INFONAVIT for +15K employees.
- Supervision in the correct integration/understanding of the base salary IMSS.
- Management of membership transactions with IMSS and SUA (registrations, deregistrations, salary modifications).
- Manage and lead the tax reports and documentation for audits.
- In charge of annual declaration-calculation of the Work Risk Premium to the IMSS.
Skills, Knowledge & Expertise
- Minimum 5-8 years of dedicated experience in Mexican HR, Payroll, or Social Security compliance. At least 2 years should be in a senior position
- Experience managing IMSS compliance for high-turnover or non-traditional workforces (e.g., gig workers, temporary staffing, high-volume production, logistics)
- Proven experience in successfully preparing for and representing the company during IMSS and INFONAVIT compliance audits or inspections (e.g., Auditorías Específicas).
- Experience responding to official difference notices (cédulas de diferencias) and resolving disputes.
- Experience in designing, testing, or auditing the payroll interface between an HRIS/Platform database and IMSS digital submission tools (like IDSE/IMSS Digital Module).
- Advanced knowledge of the Reglamento de la Ley del Seguro Social concerning work risks. This includes the annual calculation of the Prima de Riesgo de Trabajo and handling complex ST-7 form.
- Deep familiarity with the Buzón IMSS (IMSS Electronic Mailbox) and the legal procedures for obtaining a Positive Compliance Opinion.
- Advanced Excel or SQL proficiency to analyze large, dynamic payroll datasets, reconcile IMSS payments against internal records, and identify data anomalies that signal fraud or error.
- Experience in procedures with the Mexican Social Security Institute (IMSS) related to disability, maternity, pensions, etc.
- In charge of use of official portals (INFONAVIT, SIPARE, IDSE, SUA) to comply with tax and social security obligations.
Job Benefits
- Be part of a growing and innovative company with a unique approach to ride-hailing.
- Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
- Competitive salary.