Operational Risk Manager
inDrive
Administration
Kazakhstan
Posted on Dec 24, 2025
Key Responsibilities
- Ongoing execution of the Operational Risk Management.
- Framework Risk and Control Self Assessments (RCSAs), risk identification, Operational Risk Events collection and analysis, and process reviews.
- Key Risk Indicators (KRIs) collection, ongoing reporting, and monitoring.
- Risk event and root cause assessments, documentation of root cause and contributing factors, agreeing on corrective and preventive actions, and verifying closure with evidence.
- Development and monitoring of risk mitigation plans, ensuring they are appropriately implemented and effective.
- Assessment of changes and new product risk in collaboration with Tech and Product teams during design, build, and rollout phases Business Continuity Plans (BCP) and resilience support, scenario reviews, failover drills, and readiness checks; ensure lessons learned feedback into Risk and Control Self Assessments (RCSAs) and Key Risk Indicators (KRIs).
- Work closely with various departments (e.g., finance, operations, compliance, legal, IT, etc.) and international offices to embed risk management into operational processes.
- Promotion of risk awareness culture across the organization by providing training to targeted teams and new joiners.
Skills, Knowledge and Expertise
- A minimum of 5-7 years experience working in an operational risk role.
- Strong background in operational risk (including execution of Risk and Control Self Assessments (RCSAs) and other related risk activities.
- Demonstrable experience of operational resilience, business continuity, and crisis management lifecycle.
- Proficiency in data analysis and risk assessment methodologies.
- Ability to work independently with minimal supervision.
- Excellent analytical, problem solving, and decision making skills.
- Proven leadership and management skills with the ability to influence and collaborate with senior stakeholders.
- Strong communication and presentation skills.
- Able to distill complex concepts into clear, concise, and easily understandable communication for diverse audiences.
- Team player who is open to listening and learning, demonstrating a growth mindset.
- A university degree in business or a tech related field, or equivalent experience.
Conditions & Benefits
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexible schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully paid additional training courses.
- All necessary work equipment.