Responsibilities

• Lead the delivery and analytics setup for the Rider Loyalty Program.
• Work closely with engineering, data science, CRM, and product teams to ensure smooth integration into the ecosystem.
• Translate business requirements and user experience goals into specifications and roadmaps.
• Own the data layer: events, attribution, tracking, dashboards, reporting.
• Collaborate with CRM and product growth teams on experiments, segmentation, and A/B testing frameworks.
• Manage cross-functional timelines, dependencies, and releases.
• Continuously monitor performance metrics, identify optimization opportunities, and ensure the program drives measurable business outcomes (e.g. retention, frequency, ARPU).
• Act as a bridge between business and tech, ensuring both sides speak the same language

Qualifications

• 4+ years of experience in project, analytics or product management in tech, loyalty, or consumer apps.
• Proven track record working on loyalty or subscription programs (e.g. ride-hailing, delivery, e-commerce, fintech, gamedev).
• Strong understanding of analytics and data infrastructure (SQL, dashboards, attribution, cohort analysis).
• Experience with CRM systems (Braze, Bloomreach, or similar) and familiarity with user segmentation and personalization.
• Excellent technical communication skills; ability to write clear specs and coordinate with engineers.
• Strong business mindset understands metrics like retention, LTV, and incremental revenue.
• Experience working in fast-paced, matrixed organizations with global teams.
• Former Product Analyst / Data Lead / Tech PM from companies with advanced loyalty ecosystems
• Experience launching or scaling reward systems, tiers, or point mechanics.
• Understanding of growth marketing, pricing mechanics, and incentive optimization.

Conditions & Benefits

• Stable salary, official employment
• Hybrid work mode and flexible schedule
• Relocation package offered for candidates moving to Cyprus
• Access to professional counseling services including psychological, financial, and legal support
• Discount club membership
• Diverse internal training programs
• Partially or fully paid additional training courses
• All necessary work equipment