Responsibilities

• Launch and support initiatives to improve safety operations processes across Kazakhstan.
• Conduct customer development interviews, generate data-driven hypotheses, and validate MVPs to enhance safety-related services.
• Provide timely and effective support to drivers involved in safety initiatives through calls and chat communications.
• Collaborate in the development and execution of strategic planning for safety and quality improvements.

Qualifications

• At least 1 year of experience in the mobility and/or tech industry.
• Solid experience in data analytics, with strong proficiency in Excel and Google Sheets.
• Comfortable working with numbers and applying a data-driven approach to problem solving.
• Hands-on, practical experience is essential — we value fieldwork and direct involvement.
• English proficiency at Intermediate level or higher.
• Fluency in Kazakh and Russian (native or near-native level).

Conditions & Benefits

• Stable salary, official employment.
• Health insurance.
• Hybrid work mode and flexile schedule.
• Access to professional counseling services including psychological, financial, and legal support.
• Discount club membership.
• Diverse internal training programs.
• Partially or fully payed additional training courses.
• All necessary work equipment.