Country Driver Operations Team Leader Colombia
inDrive
Operations
Bogotá, Bogota, Colombia · Colombia
Posted on Mar 20, 2025
Country Driver Operations Team Leader Colombia
Colombia, Bogota · Colombia
- Hybrid
- Full-time
- Lead
We are seeking a Country Driver Operations Team Leader to oversee and optimize driver operations in Colombia. This role is crucial in ensuring a balanced driver supply, fostering partnerships, and enhancing fleet management strategies. The ideal candidate will have a strong operational mindset, strategic thinking, and the ability to drive business development at a local level. This position reports directly to the Country Manager and requires close collaboration with regional and HQ teams.
Responsibilities
- Oversee and manage driver supply in the local market, ensuring an optimal balance between demand and availability.
- Identify, establish, and manage strategic partnerships to enhance driver engagement, loyalty, and overall market presence.
- Lead fleet projects, including expansion, optimization, and exclusivity programs.
- Analyze driver app performance and provide insights for product improvements and operational efficiencies.
- Collaborate with HQ teams on digital campaigns, driver acquisition strategies, and bonus programs to optimize local execution.¿
- Develop initiatives to improve driver retention, address local recruitment challenges, and optimize the registration flow.
- Stay proactively aware of the competitive landscape, tracking industry trends and adjusting strategies accordingly.
- Manage and mentor a supervisor direct report, ensuring smooth day-to-day operations and effective cross-functional collaboration.
- Utilize data analysis to monitor market performance, track key metrics, and drive informed decision-making.
Qualifications
- 4-5 years of experience in operations or a business-related role, preferably within ride-hailing, mobility, or logistics.
- Strong analytical skills with the ability to interpret data and make strategic recommendations.
- Experience managing driver supply, fleet operations, or partnerships.
- Proven ability to decompose complex business challenges, prioritize effectively, and drive results.
- Excellent communication and stakeholder management skills, with the ability to present and influence at multiple levels.
- Comfortable working in a fast-paced, dynamic environment with cross-functional collaboration.
- SQL proficiency is a plus; strong Excel skills required to analyze trends and create reports.
Business development experience and the ability to identify new opportunities within the ride-hailing ecosystem.