Collection Manager
inDrive
Administration
Limassol, Cyprus · Kazakhstan
Posted on Dec 18, 2024
Collection Manager
Cyprus, Limassol · Kazakhstan · Georgia
- Hybrid
- Full-time
- Senior
The internal fintech startup inDrive.Money is looking for a Collection Manager who will be responsible for the entire area of debt collection from individuals. The Collection function will need to be built from scratch, so we are seeking a candidate with extensive experience in this field.
Responsibilities
- Development of Collection Strategy
- Design and implement effective collection and pre-collection policies and procedures
- Analyze delinquency trends and develop action plans to minimize bad debts
- Metrics: Roll Rates and Recovery Rates , Collection efficiency, Exposure at Default and Exposure at Write-Off
- Conducting qualitative and quantitive user researches to increase co collection efficiency
- Continuously conduction of tests to increase collection efficiency either with internal resources or with partners
- Monitoring and analyzing collection impact for ride-hailing churn-rate
- Ensuring adherence of the collection policies to relevant laws and regulations
- Reporting on collection activities, delinquency rates, and recovery results for senior management
- Collaboration with stakeholders including risk-, marketing-, development-, legal- and analytics-teams
Qualifications
- 3+ years of experience in collections, credit management, or a related role, retail lending is preferred
- Strong knowledge of debt recovery practices and regulatory requirements
- Experience in digital technology companies (digital banking, fintech, or microfinance organizations)
Preferred Qualifications
- Knowledge of Python and SQL will be an advantage
- Experience in working with external funding will be an advantage
- Knowledge of LATAM market recovery practices will be an advantage
Conditions & Benefits
- Health insurance with oncology coverage and life insurance included
- Hybrid work mode and flexible schedule
- Relocation package offered for candidates from other regions
- Access to professional counseling services including psychological, financial, and legal support
- Diverse internal training programs
- Partially or fully paid additional training courses
- All necessary work equipment
- Fitness club membership discount