Online Checkout Specialist
inDrive
Jakarta, Indonesia
Posted on Nov 22, 2024
Online Checkout Specialist
Indonesia, Jakarta
- Remote
- Shift work
- Junior
We are seeking a detail-oriented and proactive Online Checkout Specialist to join our team in Indonesia. The ideal candidate will be responsible for managing and optimizing the online checkout process, ensuring a seamless and efficient customer experience.
Responsibilities
- Review and verify driver documents;
- Enter and maintain accurate and up-to-date records of drivers documents;
- Confirm the identity of individuals by cross-checking provided information with reliable sources, databases, or records;
- Conduct background checks on individuals, which may include criminal history checks, driving experience checks, etc;
- Identify and report fraudulent activities or discrepancies in information, documents, or identities;
- Maintain a high level of accuracy in the verification process to minimize errors and discrepancies;
- Ensure that sensitive information is handled with the utmost care, adhering to privacy and data protection regulations;
- Stay informed about changes in regulations, verification methods, and technology to enhance skills and knowledge;
Qualifications
- PC knowledge at the confident user level;
- Google products knowledge: Google Sheets, Google Docs;
- Grammatically correct in written and verbal;
- Competent verbal and written communication;
- Native language speaker (depending on the supported country).
- Attention to details;
- Communication: the ability to convey information, thoughts, ideas;
- Strong interpersonal and intrapersonal qualities;
- Teamwork: tendency to care about helping team to achieve a common goal;
- Problem-solving: analytical thinking to quickly identify and resolve technical issues;
- Willingness to learn: always open to – or seeking out – new experiences, skills and information that improve his/her abilities and knowledge.
Conditions & Benefits
- Hybrid work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.
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