Technical Support Specialist

Continuous improvement of customer support processes for providing quick & high quality service to the customers. - Provide attention to users and drivers of the app, through chats, emails and calls. - Resolution of conflicts, doubts or complaints. - Outgoing calls to clients. - Analysis of client requests (chat, email)

- High school completed. - Minimum experience of 6 months in activities related to the customer support. - Availability to work different shifts, either day or night. - Availability to work from the office. - PC knowledge at the confident user level - Google products knowledge: Google Sheets Google Docs) - Grammatically correct in written and verbal - Competent verbal and written communication. - Native language speaker Spanish - Typing skills (min. 100 words per minute)