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Product Marketing Manager

inDrive

inDrive

Marketing & Communications, Product
Almaty, Kazakhstan · Georgia
Posted on Monday, August 19, 2024

Product Marketing Manager

Kazakhstan, Almaty · Cyprus · Georgia

  • Hybrid
  • Full-time
  • Senior

We are seeking an experienced Senior Product Marketing Manager to lead our retention initiatives and elevate our communication strategies across various channels. In this role, you will play a pivotal part in shaping and executing projects that enhance user engagement and satisfaction.

Responsibilities

  • Develop and execute comprehensive user retention strategies to ensure sustained engagement with the product.
  • Manage and optimize multi-channel user communication strategies, including push notifications, in-app messaging, banners, email, SMS, and other channels.
  • Collaborate seamlessly with cross-functional teams to maintain a consistent communication strategy in direct communication channels.
  • Implement and oversee automation processes for user communications to enhance efficiency and personalization.
  • Conduct thorough data analysis and A/B testing to evaluate the effectiveness of different engagement strategies and optimize communication efforts.
  • Extract actionable insights from user data to inform strategic decisions and improve overall product experience.
  • Monitor and manage performance metrics related to user engagement, retention, and communication effectiveness.
  • Develop and refine engagement and retention strategies using Bloomreach Engagement to enhance personalized communication and user experience.
  • Dive into the user database to unearth insights and identify growth opportunities.

Qualifications

  • Proven experience in product marketing and CRM, with a strong focus on user retention.
  • Proficiency in multi-channel communication strategies, including push notifications, in-app messaging, email, and SMS.
  • Proven expertise in Product Marketing, CRM, Email, or Direct Marketing.
  • Extensive experience working with large user databases.
  • Proficiency in generating reports and visualizing data.
  • Ability to design sequences of triggered communications.
  • Excellent command of English.
  • Mandatory experience with Bloomreach Engagement.
  • Bonus points for experience in ride-hailing, knowledge of SQL.
  • A proactive and results-driven mindset, with a passion for improving user experience and driving product success.

Conditions & Benefits

  • Stable salary, official employment
  • Health insurance
  • Hybrid work mode and flexile schedule
  • Relocation package offered for candidates from other regions
  • Access to professional counseling services including psychological, financial, and legal support
  • Discount club membership
  • Diverse internal training programs
  • Partially or fully payed additional training courses
  • All necessary work equipment