Product Ops Manager
inDrive
Product, Operations
Limassol, Cyprus · Kazakhstan
Posted on Aug 19, 2024
Product Ops Manager
, Cyprus, Georgia · ·
We are looking for Product Ops Manager to join our team!
Responsibilities
- Optimize Operational Efficiency: Streamline product workflows and processes to enhance overall operational efficiency and reduce bottlenecks.
- Data-Driven Decision-Making: Analyze data to generate actionable insights that drive product enhancements and improve performance metrics.
- Support Product Development: Collaborate with product managers and engineering teams to ensure seamless product development, rollout, and post-launch support.
- Enhance User Experience: Continuously monitor and improve the user experience by addressing issues and implementing feedback from riders, drivers, and internal teams.
- Facilitate Cross-Functional Collaboration: Work closely with various teams (e.g., customer support, operations, marketing) to align product operations with broader business objectives.
Qualifications
- Educational and Professional Background: BA/BS in a relevant field with 3-5 years of experience in product operations, product management, or operations roles, preferably within the tech or mobility industry.
- Technical Proficiency: Strong data analysis skills with proficiency in product management tools (e.g., JIRA, Tableau).
- Analytical and Problem-Solving Skills: Ability to interpret data, identify inefficiencies, and implement solutions to optimize operations.
- Communication and Collaboration: Excellent verbal and written communication skills, with a proven ability to work cross-functionally and influence stakeholders.
- Customer Focus: Deep understanding of customer needs and the ability to translate these into actionable product requirements and improvements.
Conditions & Benefits
- Stable salary, official employment, health insurance.
- Relocation package offered to candidates from different regions.
- Full coverage of business trip expenses, including daily allowances for employees engaged in travel-related tasks.
- Hybrid work mode and flexile schedule.
- All the necessary work equipment.
- A diverse array of internal training programs.
- Partially or fully funded additional training courses.
- Monthly corporate 'Fun Days' in various engaging formats.
- Meaningful gestures on special occasions - company gifts to celebrate weddings, new arrivals, and birthdays.