Technical Support Specialist
inDrive
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See open jobs at inDrive.See open jobs similar to "Technical Support Specialist" General Catalyst.Technical Support Specialist
Philippines, Quezon
- Remote
- Shift work
- Junior
We're looking for a Technical Support Specialists in Philippines.
If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV!
Responsibilities
-Response to clients requests via chat and email
-Helping and solving appeals of users.
-Analysis of client requests (chat, email)
-Conflicts resolution
-Managing customers expectation
Qualifications
-Google products knowledge: Google Sheets, Google Docs)
-Grammatically correct in written and verbal
-Competent verbal and written communication.
-Native language speaker (depending on the supported country)
-Typing skills (min. 100 words per minute)
-Experience in Customer Service industry (Omnichannel)
-Experience in E-Hailing added advantage
Conditions & Benefits
- Hybrid work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 21 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.
If you receive no feedback, it means that currently there are no suitable vacancies for you.
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Technical Support Specialist" General Catalyst.