Senior Technical Support Specialist
inDrive
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Senior Technical Support Specialist" General Catalyst.Senior Technical Support Specialist
, Cairo
We're looking for a Customer Support Specialist in Egypt, who will work in our Cairo office.
If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV!
Responsibilities
Outgoing calls;
Helping and solving appeals of users.
-Control the quality of the work of the staff of the Contact Center
-Training new call center operators;
-Answering questions from staff and providing guidance and feedback
Helping operators and enhance their quality of work
Qualifications
-Native Arabic language speaker
-English language speaker (intermediate)
-Good verbal communication
-Multi-tasking
-Work in a team
-Grammatically correct in written and verbal
-Stress resistance
-Responsibility
-Computer literacy
-Customer Focus
-Desire to benefit and help people
Preferred Qualifications
Conditions & Benefits
- Initial training
- Shift work 5/2 shift work/rotation (morning, daytime. night time)
- Stable salary
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days from the date it was received.
If your experience meets the requirements of our company, we will contact you. If you receive no feedback it means that currently there are no suitable vacancies for you.
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Senior Technical Support Specialist" General Catalyst.