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Operations Manager

inDrive

inDrive

Operations
São Paulo, SP, Brazil
Posted on Thursday, July 4, 2024

Operations Manager

Brazil, São Paulo

  • Hybrid
  • Full-time
  • Senior

We keep growing in Brazil, and right now we’re looking for an Operations Manager who will join our Delivery team!

Responsibilities

-Key account operations management (SLA, KPI achievements);
-Logistics partners operations management (SLA, KPI achievements);
-Participation in Indrive’s IT platform improvement;
-Build and maintain strong, long-lasting client relationship;
-Launch/onboard/develop new clients;
-Conduct market research to understand how to improve current processes and what could be implemented;
-Internal & external presentations preparation for key stakeholders.

Qualifications

- University degree
- +3 years of relevant operational experience in delivery;
- Strong analytical and communication skills;
- Ability to make structured business judgement;
- Advanced MS Office user;
- Proven track record of project management is an advantage;
- Upper intermediate English.