Operations Coordinator
inDrive
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Operations Coordinator" General Catalyst.Administration, Operations
Almaty, Kazakhstan
Posted on Jul 2, 2024
Supervisor
Kazakhstan, Almaty
- Hybrid
- Full-time
- Middle
InDrive Delivery manages deliveries for businesses, from small enterprises to large corporations. It focuses on complex logistics coordination.
Ready to make a difference? Apply now and be part of the InDrive Delivery success story!
Responsibilities
* Onboarding new couriers: Welcoming new hires, providing training on company policies, app usage, and equipment.
* Managing courier equipment: Ensuring couriers have necessary equipment like thermal bags and other materials.
* Shift planning and scheduling: Creating courier schedules and working with them to find shifts that fit their needs.
* Monitoring courier attendance: Tracking attendance and resolving any issues if couriers are absent.
* Enforcing company policies and standards: Ensuring couriers adhere to traffic laws, customer service standards, and company regulations.
* Providing feedback and motivation: Communicating performance updates to couriers, conducting individual feedback sessions, and motivating them to improve their performance.
* Managing payroll: Calculating and processing courier paychecks.
* Providing support to couriers: Addressing any issues or concerns that arise during their work day, and providing assistance in difficult situations.
* Managing courier equipment: Ensuring couriers have necessary equipment like thermal bags and other materials.
* Shift planning and scheduling: Creating courier schedules and working with them to find shifts that fit their needs.
* Monitoring courier attendance: Tracking attendance and resolving any issues if couriers are absent.
* Enforcing company policies and standards: Ensuring couriers adhere to traffic laws, customer service standards, and company regulations.
* Providing feedback and motivation: Communicating performance updates to couriers, conducting individual feedback sessions, and motivating them to improve their performance.
* Managing payroll: Calculating and processing courier paychecks.
* Providing support to couriers: Addressing any issues or concerns that arise during their work day, and providing assistance in difficult situations.
Qualifications
* Strong leadership and management skills: Ability to motivate and guide a team.
* Excellent communication and interpersonal skills: Ability to effectively communicate with and build relationships with couriers.
* Strong organizational and time management skills: Ability to manage multiple tasks and prioritize effectively.
* Attention to detail: Ability to ensure accuracy and efficiency in all tasks.
* Experience in logistics or a similar field: (Preferred)
* Experience as a courier: (Valued)
* Knowledge of the city: (Valued)
* Proficiency in using technology: Ability to work with apps and online platforms.
* Excellent communication and interpersonal skills: Ability to effectively communicate with and build relationships with couriers.
* Strong organizational and time management skills: Ability to manage multiple tasks and prioritize effectively.
* Attention to detail: Ability to ensure accuracy and efficiency in all tasks.
* Experience in logistics or a similar field: (Preferred)
* Experience as a courier: (Valued)
* Knowledge of the city: (Valued)
* Proficiency in using technology: Ability to work with apps and online platforms.
Conditions & Benefits
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexile schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully paid additional training courses.
- All necessary work equipment.
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Operations Coordinator" General Catalyst.