Operations Coordinator
inDrive
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Operations Coordinator" General Catalyst.Administration, Operations
Almaty, Kazakhstan
Posted 6+ months ago
Supervisor
Kazakhstan, Almaty
- Hybrid
- Full-time
- Middle
InDrive Delivery manages deliveries for businesses, from small enterprises to large corporations. It focuses on complex logistics coordination.
Ready to make a difference? Apply now and be part of the InDrive Delivery success story!
Responsibilities
- Onboarding New Couriers: welcome new hires to the courier team, provide comprehensive training on company policies, app usage, and equipment, ensure a smooth transition for new couriers.
- Equipment Management: oversee courier equipment, ensure that couriers have necessary tools, including thermal bags and other materials, address any equipment-related issues promptly.
- Shift Planning and Scheduling: create efficient courier schedules, collaborate with couriers to find shifts that align with their availability and preferences, optimize shift allocation for operational effectiveness.
- Attendance Monitoring: track courier attendance, address any attendance-related issues promptly, implement corrective measures as needed.
- Policy Enforcement: ensure couriers adhere to traffic laws, safety regulations, and customer service standards.
Qualifications
- 1-3 years of relevant experience/
- Ability to motivate and guide a team of couriers effectively.
- Demonstrate leadership qualities in decision-making and problem-solving.
- Proficient in communication, both verbal and written. Build positive relationships with couriers, customers, and other team members.
- Efficiently manage multiple tasks and responsibilities.
- Familiarity with logistics processes, supply chain management, and transportation operations.
- Experience as a Courier as an advantage.
- Comfortable working with apps, online platforms, and digital tools.
Conditions & Benefits
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexile schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully paid additional training courses.
- All necessary work equipment.
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Operations Coordinator" General Catalyst.