Marketplace Strategy Manager

inDrive

inDrive

Operations
Limassol, Cyprus · Kazakhstan
Posted 6+ months ago

Marketplace Strategy Manager

Cyprus, Limassol

  • Hybrid
  • Full-time
  • Senior

The Freight Business Unit is looking for a Marketplace Strategy Manager, whose main task will be to boost the efficiency of our supply (drivers).

Responsibilities

  • Develop and implement strategies to enhance marketplace efficiency within the vertical (incl. Management of Pricing, Drivers’ Incentives and Order Prioritization tools)
  • Identify and prioritize areas for improving service quality, taking ownership of metrics such as cancellation rate and defect rate
  • Lead initiatives to optimize marketplace management, cooperating with country managers in the implementation process
  • Identify bottlenecks and inefficient processes: plan, test and implement improvements together with cross-functional teams (incl. Drivers’ Acquisition, Marketing, Product, Finance, and Support)
  • Collaborate with the Analytics team to approach marketplace health analytics and develop BI tools to monitor it
  • Conduct loss prevention analysis and investigation of fraudulent patterns and scenarios

Qualifications

  • Minimum 5 years of experience in managing supply aspects of ride-hailing, delivery, or freight marketplaces or other roles in a fast-paced and high-growth environment
  • Exceptional project management skills with a track record of successful implementations
  • Strong problem-solving skills: understanding of data-driven and logical approaches, with proficiency in Excel and SQL preferred
  • Proactive attitude and a strong sense of ownership
  • Strong communication skills in English, both written and verbal (C1+ preferred)
  • Willingness to travel as needed

Conditions & Benefits

  • Health insurance with oncology coverage and life insurance included
  • Hybrid work mode and flexile schedule
  • Relocation package offered for candidates from other regions
  • Access to professional counseling services including psychological, financial, and legal support
  • Diverse internal training programs
  • Partially or fully payed additional training courses
  • All necessary work equipment
  • Fitness club membership discount