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Technical Support Specialist

inDrive

inDrive

IT, Customer Service
Cairo, Cairo Governorate, Egypt
Posted on Monday, June 10, 2024

Technical Support Specialist

, Cairo

We're looking for a Customer Support Specialist in Egypt, who will work in our Cairo office.

If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV!

Responsibilities

-Outgoing calls to clients
-Response to clients requests via chat, email and calls
-Analysis of client requests (chat, email)
-Conflicts resolution

Qualifications

Arabic language speaker
English language speaker (minimum B2) ---> mandatory
-Good verbal communication
-Multi-tasking
-Work in a team
-Grammatically correct in written and verbal
-Stress resistance
-Responsibility
-Computer literacy
-Customer Focus
-Desire to benefit and help people

Conditions & Benefits

- Initial training

- Shift work 5/2 shift work/rotation (morning, daytime. night time)

- Stable salary

- Unlimited opportunities for professional and career growth, regular external and internal training from our partners

- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days from the date it was received.

If your experience meets the requirements of our company, we will contact you. If you receive no feedback it means that currently there are no suitable vacancies for you.