Join our companies in their quest to drive powerful, positive, change that endures.

Specialist of RCC



Almaty, Kazakhstan
Posted on Tuesday, June 4, 2024

Specialist of RCC

Kazakhstan, Almaty

  • Hybrid
  • Full-time
  • Middle

We're looking for a specialist to join our Metrics Control Team who will monitor and adjust order settings and parameters across cities and regions. This department acts as a bridge between L2 support, business, and product teams.


  • Tracking KPI of app, cities and countries
  • Processing incoming requests and tasks
  • Interaction with other departments and divisions if necessary for requests execution
  • Collection, processing and analysis of data
  • Comply requests in established deadlines
  • Provide assistance to colleagues in solving problems of their activities if help can lead to a qualitative improvement in performance
  • Comply with confidentiality rules when working with personal information


  • English skills at A2 level or higher
  • Proficient with MS Office (especially Excel) and Google Docs/Sheets
  • Comfortable working with document templates and forms, and know how to fill them out correctly

Conditions & Benefits

  • Stable salary, official employment
  • Health insurance
  • Hybrid work mode and flexile schedule
  • Access to professional counseling services including psychological, financial, and legal support
  • Discount club membership
  • Diverse internal training programs
  • Partially or fully payed additional training courses
  • All necessary work equipment