Specialist of RCC
inDrive
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Posted 6+ months ago
Specialist of RCC
Kazakhstan, Almaty
- Hybrid
- Full-time
- Middle
We're looking for a specialist to join our Metrics Control Team who will monitor and adjust order settings and parameters across cities and regions. This department acts as a bridge between L2 support, business, and product teams.
Responsibilities
- Tracking KPI of app, cities and countries
- Processing incoming requests and tasks
- Interaction with other departments and divisions if necessary for requests execution
- Collection, processing and analysis of data
- Comply requests in established deadlines
- Provide assistance to colleagues in solving problems of their activities if help can lead to a qualitative improvement in performance
- Comply with confidentiality rules when working with personal information
Qualifications
- English skills at A2 level or higher
- Proficient with MS Office (especially Excel) and Google Docs/Sheets
- Comfortable working with document templates and forms, and know how to fill them out correctly
Conditions & Benefits
- Stable salary, official employment
- Health insurance
- Hybrid work mode and flexile schedule
- Access to professional counseling services including psychological, financial, and legal support
- Discount club membership
- Diverse internal training programs
- Partially or fully payed additional training courses
- All necessary work equipment
This job is no longer accepting applications
See open jobs at inDrive.See open jobs similar to "Specialist of RCC" General Catalyst.