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Driver Journey Manager



Limassol, Cyprus
Posted on Monday, May 20, 2024

Driver Journey Manager

Cyprus, Limassol

  • Hybrid
  • Full-time
  • Lead

We are seeking for a Drivers Journey Manager


  • The role of the Driver Journey Manager at InDrive is to strategically oversee and enhance the entire driver lifecycle, from recruitment to retention. This position is pivotal in identifying valuable driver cohorts and optimizing their growth and engagement through targeted strategies. The Driver Journey Manager will analyze and improve the efficiency of investments across various stages of the recruitment and retention funnel, ensuring that resources are allocated effectively to maximize driver satisfaction and company profitability.
  • You will manage the driver acquisition funnel and see 3 stages where we lose the most.
  • It is necessary to understand in which countries the losses are the highest.
  • You will work in a team with a financial manager, assigning tasks to him, who will search for cost reduction points in driver acquisition, as we have tight deadlines. At the same time, we have a very high-level understanding of the cost of acquisition.
  • The most effective and cheapest channel will be monetized with funds from the most expensive one.


  • Fluent English
  • Ability to work with P&L, create business models, assumptions and possible outcome scenarios
  • Knowledge of ride hailing main metrics
  • Act as a strategic leader in project management:
    - Planning and scheduling
    - Budgeting and Cost Control
    - Scope Management: define project scope, deliverables, ensure alignment with stakeholder expectations.
  • Communication and Stakeholder Management
  • Leadership and team management abilities, including effective delegation and motivation.

Conditions & Benefits

  • Health insurance with oncology coverage and life insurance included
  • Stock options
  • Hybrid work mode and flexile schedule
  • Relocation package offered for candidates from other regions
  • Access to professional counseling services including psychological, financial, and legal support
  • Diverse internal training programs
  • Partially or fully payed additional training courses
  • All necessary work equipment
  • Fitness club membership discount