Safety Project Manager (User Safety)
inDrive
Operations
Mexico City, Mexico
Posted on Monday, April 22, 2024
Safety Project Manager (User Safety)
, Almaty
Safety project manager creates implements and constantly improves safety projects for passengers and drivers
Responsibilities
- Execution for a wide range of Safety projects, ranging from product/tool rollout, policy/process update, to support channel strategy changes.
- Support the Incident Response team when managing critical safety-related cases / complaints;
- Maintain a proactive approach toward identifying and mitigating safety risk;
- Data analysis of incidents: manage data-driven decisions in terms of safety goals, strategies;
- Actively review safety-related cases and perform case studies to identify solutions to prevent/mitigate scenarios from occurring again.
Qualifications
- 2-5 years of prior professional experience as a Safety program/project manager, Trust & Safety specialist, Safety Investigation Specialist;
- Problem Solving, Planning and Organization: Experience in solving complex problem through a structured approach with the capability to scope, plan, and organize the resolution
- Strong Communication - you will drive discussions, keep calm, and focus.
- Ability to work in a very fast paced environment while remaining calm and level-headed;
- Experience working independently in a minimally structured environment.
- English - Advanced, Fluent.
Conditions & Benefits
- Stable salary, official employment, medical insurance
- Hybrid work schedule
- Partially or fully paid additional training courses, including English classes, regular external and internal training