Safety Project Manager (User Safety)

inDrive

inDrive

Operations
Mexico City, Mexico
Posted 6+ months ago

Safety Project Manager (User Safety)

, Almaty

Safety project manager creates implements and constantly improves safety projects for passengers and drivers

Responsibilities

  • Execution for a wide range of Safety projects, ranging from product/tool rollout, policy/process update, to support channel strategy changes.
  • Support the Incident Response team when managing critical safety-related cases / complaints;
  • Maintain a proactive approach toward identifying and mitigating safety risk;
  • Data analysis of incidents: manage data-driven decisions in terms of safety goals, strategies;
  • Actively review safety-related cases and perform case studies to identify solutions to prevent/mitigate scenarios from occurring again.

Qualifications

  • 2-5 years of prior professional experience as a Safety program/project manager, Trust & Safety specialist, Safety Investigation Specialist;
  • Problem Solving, Planning and Organization: Experience in solving complex problem through a structured approach with the capability to scope, plan, and organize the resolution
  • Strong Communication - you will drive discussions, keep calm, and focus.
  • Ability to work in a very fast paced environment while remaining calm and level-headed;
  • Experience working independently in a minimally structured environment.
  • English - Advanced, Fluent.

Conditions & Benefits

  • Stable salary, official employment, medical insurance
  • Hybrid work schedule
  • Partially or fully paid additional training courses, including English classes, regular external and internal training