Deal Desk Analyst
HubSpot
HubSpot’s Sales Operations Team is on a mission to change the way companies do business from the inside out. We're looking for an analyst to help build out a Deal Desk function. This role will help develop and implement customised commercial SaaS offerings to help meet the needs of HubSpot’s upmarket customers and sales teams. In addition, this role will be a key point of contract for renewal contract negotiations, particularly with our strategic customers.
In this role, you’ll get to:
- Create customised SaaS contractual offerings for use at scale for HubSpot's upmarket customers
- Earn trusted advisor status to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Act as a liaison for sellers between multiple groups (ie, sales ops, finance, product, sales leadership, legal) to help facilitate deal closures
- Implement existing deal and approval processes that support a high velocity sales motion
We are looking for someone who:
- Has 2-4 years of experience in a Deal Desk, Order Management, Finance or Sales Operations role
- Has high emotional intelligence - you have genuine empathy for others and maximise your impact through understanding the motivations of your team, and adapting your communication accordingly. You leverage relationship and rapport-building skills to assist and help drive desired outcomes
- Has exceptional attention to detail and prioritisation skills
- Ability to provide input across multiple projects and initiatives to scale the function simultaneously
- Is accountable - you have honest, transparent, and authentic communications with your colleagues, regardless of personal ramifications
- Is resourceful - you can navigate ambiguous problems with thoughtful and calculated solutions
- Has the ability to build trust and become a true business partner to our sales team on both strategic and operational challenges
- Has worked with GTM organisations and understands and has empathy for sellers
- Is passionate about operational excellence
- Has experience with supporting complex contract renewals.
Even better if you have:
- System Enhancement / Process Improvement experience
- Experience in a customer-facing Deal Desk / Revenue Ops role
- Experience in partnering closely with cross-functional stakeholders: legal, finance, product and operations
- Additional Languages: French / German / Spanish
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.