The Challenge

As a Team Lead within the Workforce Strategy & Planning team, you will act as a trusted partner to our Flywheel Pillar (Sales, Marketing, Customer Success & Revenue Operations), ensuring that we meet HubSpot’s talent goals through data-driven workforce planning. You will work closely with the Head of Workforce Strategy & Planning and business partners to improve and scale our organizational planning processes including, but not limited to, process mapping, capacity and resource planning, and operational data reporting. You will work with stakeholders from across Flywheel, Recruiting, Finance, and Operations to develop a robust headcount planning process that enables HubSpot to reach its aggressive growth aspirations. This role will have a direct impact on how HubSpot continues to grow our workforce to best support our customers.

In this role, you’ll get to:

• Be an active player-coach in building out the Flywheel workforce planning strategy and support model of our key GTM functions
• Work with leadership and stakeholders across Flywheel to develop and operationalize workforce planning at scale
• Partner with Recruiting, Operations, and Finance to map current-state workforce planning processes, identify efficiency opportunities, and develop and manage short and long-term workforce forecasts to align with business growth goals
• Act as a consultative resource for business partners seeking to understand how to interpret workforce metrics and the impact it will have on our business
• Work with department leadership to develop a cadence for ongoing headcount planning meetings with key stakeholders to review forecasts, update assumptions, and recommend changes to hiring programs, processes, goals, etc.
• Develop recruiting hiring goals and operational metrics- leading and lagging indicators - in partnership with Recruiting leadership team
• Perform deep-dive analyses to identify root causes of forecast/capacity planning issues while assessing how labor market trends impact our workforce strategy
• Support the Head of Workforce Strategy & Planning in building a strong team internal team culture and partnership with our partner teams in People Analytics, Recruiting Analytics, and HRIS

We are looking for people who have:

• 6-8+ years’ relevant work experience in a strategic, consultative, or analytical role with experience supporting or advising executive teams
• Understanding of Go To Market strategy, including quota and capacity planning, customer lifetime value and market segmentation
• Experience in workforce planning, FP&A, Revenue Operations, corporate strategy, or management consulting
• Direct or indirect experience leading and managing small high performing teams
• Experience with working cross functionally with business, finance, business intelligence and analytics teams
• Solid understanding of people metrics with ability to explain the data insights to business partners
• Strong analytical skills with a keen ability to dive deep into data analysis
• Excellent communication and presentation skills
• Ability to synthesize multiple points of view while owning a coherent action plan