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Team Lead, Workforce Planning



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Dublin, Ireland
Posted on Thursday, January 4, 2024

Team Lead, Workforce Planning

People Operations

Flex - Dublin, Ireland

The Challenge

As a Team Lead within the Workforce Strategy & Planning team, you will act as a trusted partner to our Flywheel Pillar (Sales, Marketing, Customer Success & Revenue Operations), ensuring that we meet HubSpot’s talent goals through data-driven workforce planning. You will work closely with the Head of Workforce Strategy & Planning and business partners to improve and scale our organizational planning processes including, but not limited to, process mapping, capacity and resource planning, and operational data reporting. You will work with stakeholders from across Flywheel, Recruiting, Finance, and Operations to develop a robust headcount planning process that enables HubSpot to reach its aggressive growth aspirations. This role will have a direct impact on how HubSpot continues to grow our workforce to best support our customers.

In this role, you’ll get to:

  • Be an active player-coach in building out the Flywheel workforce planning strategy and support model of our key GTM functions
  • Work with leadership and stakeholders across Flywheel to develop and operationalize workforce planning at scale
  • Partner with Recruiting, Operations, and Finance to map current-state workforce planning processes, identify efficiency opportunities, and develop and manage short and long-term workforce forecasts to align with business growth goals
  • Act as a consultative resource for business partners seeking to understand how to interpret workforce metrics and the impact it will have on our business
  • Work with department leadership to develop a cadence for ongoing headcount planning meetings with key stakeholders to review forecasts, update assumptions, and recommend changes to hiring programs, processes, goals, etc.
  • Develop recruiting hiring goals and operational metrics- leading and lagging indicators - in partnership with Recruiting leadership team
  • Perform deep-dive analyses to identify root causes of forecast/capacity planning issues while assessing how labor market trends impact our workforce strategy
  • Support the Head of Workforce Strategy & Planning in building a strong team internal team culture and partnership with our partner teams in People Analytics, Recruiting Analytics, and HRIS

We are looking for people who have:

  • 6-8+ years’ relevant work experience in a strategic, consultative, or analytical role with experience supporting or advising executive teams
  • Understanding of Go To Market strategy, including quota and capacity planning, customer lifetime value and market segmentation
  • Experience in workforce planning, FP&A, Revenue Operations, corporate strategy, or management consulting
  • Direct or indirect experience leading and managing small high performing teams
  • Experience with working cross functionally with business, finance, business intelligence and analytics teams
  • Solid understanding of people metrics with ability to explain the data insights to business partners
  • Strong analytical skills with a keen ability to dive deep into data analysis
  • Excellent communication and presentation skills
  • Ability to synthesize multiple points of view while owning a coherent action plan

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

This job is no longer accepting applications

See open jobs at HubSpot.