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Senior Manager, External Communications



Marketing & Communications
United States · Remote
Posted on Saturday, September 30, 2023

Senior Manager, External Communications

People Operations

Remote - USA

HubSpot is looking for a Senior Manager of External Communications to help us build and scale our external communications globally. This individual will play a critical role in positioning HubSpot’s corporate narrative to support our mission to help millions of organizations grow better. 

In this role, you’ll get to:

  • Develop and execute on HubSpot corporate narratives working collaboratively with our Brand and Corporate Comms. Specifically, this work entails critical work in partnership with our IR team on company announcements, external thought leadership on ESG, including sustainability and diversity, and positioning around company culture and our approach to hybrid work. 
  • Define our media relations strategy in partnership with our agency of record, telling the HubSpot corporate story, growing our share of voice in earned media and building brand awareness.
  • Lead a growing team of communications professionals who oversee corporate PR, executive thought leadership, and issues management, collaborating heavily with regional PR teams. 
  • Spearhead crisis communications work as needed and lead the Issues Management process globally, working in partnership with our legal and security teams.
  • Serve as a subject matter expert and communications thought partner to members of our executive leadership team, helping to inform large-scale communication. 
  • Serve as a coach and leader who will help grow team members deliver impact to HubSpot and achieve their career goals.

We are looking for people who:

  • Have developed and executed on corporate communications in the technology space and have run global teams overseeing communications work.
  • Can craft a strategy document but are also energized and excited about getting the details right. 
  • Have experience pitching and securing top tier media coverage and growing share of voice in earned media, including preparing senior executives for key opportunities. 
  • Experience partnering with key functions in the business to deliver on media strategy objectives.
  • Take feedback well and operate with a bias for action.
  • Have developed high performing teams.
  • Are strong writers and communicators with a compelling presence and a track record for influencing the most senior leaders across an organization. 
  • Provide strong, thoughtful, and clear leadership in a fast-paced and continuously evolving environment. 
  • Can clearly articulate how the global media landscape is evolving and adapt their approach and strategy to reflect those changes. 
  • Have helped mission-driven brands and companies tell their story in a compelling and human way at scale. 

Cash compensation range: 130000-201000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.


If you need assistance or an accommodation due to a disability, please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.


About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot. 

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.