Technical Lead, Reliability

About the team

The HubSpot Product team is made up of over 1000+ engineers, designers, product managers, and researchers. We’re passionate about building tools that help small and medium-sized businesses market, sell, and serve their customers — and ultimately, grow better.

Those tools end up in the HubSpot application platform, which itself is made up of thousands of services, workers, and jobs spanning over 170 teams and thousands of repos. Our teams work autonomously to deploy these systems across a common infrastructure, up to 3,000 times a day. As we’ve grown to serve over 75,000 customers in 100 countries, reliability and stability have become just as important as speed and time to market. And as we’ve opened up our APIs, our product has moved to the core of many of our customers’ and partners’ businesses.

In 2019, we built an SRE team to help our product teams focus on delivering highly available and dependable products. This team is off to a great start: evangelizing, building tools, and embedding onto product teams. We are looking to grow this team by hiring engineers with an interest in reliability and scale. This is an opportunity to work on hard problems across a variety of domains with an experienced team of software engineers.

As a Technical Lead, your role will involve designing and solving problems in large, distributed systems - This a Software Engineering role where around 70% of your time will be spent on hands on coding/developing software in Java.

• Lead a small team of engineers where autonomy and flexibility are core values
• Help set the direction for the continued evolution of backend development at HubSpot
• Some previous team, technical or pod lead experience is preferred - managing engineers or projects and taking responsibility for the team’s software design and delivery
• Help product and infrastructure teams hold retroactive root cause analysis meetings, focusing on identifying remediations using a blameless process similar to the 5 whys methodology
• Conceive, design, and build infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
• Evangelize best practices around reliability engineering
• Proactively identify risks and advocate for engineering process, tooling, or work streams that reduce that risk in a customer centric way
• A continued passion to contribute to the code base, this is a hands on role
• Comfort performing code reviews for engineers at all levels
• Coaching and mentorship experience
• Consistently demonstrated strong ownership of projects end to end, track record of successfully rolling out infrastructure, collaborating with multiple Engineering teams to deliver successful solutions
• Designed robust data models to represent complex domain data that scales effectively as use cases evolve
• Wish to stay hands-on in all technical aspects while leading a team of engineers and collaborating cross-functionally with internal stakeholders.
• Regularly mentor and teach engineers in their areas of expertise.