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Payments Fraud and Risk Analyst - Remote (US)



IT, Accounting & Finance
United States · Remote
Posted on Tuesday, August 1, 2023


Remote - USA

At HubSpot, protecting customer data is imperative to our business. We build our products with our customers' trust in mind and use an end-to-end approach to data security, privacy, and control as the foundation of every part of our product. We now have a Payments platform that requires the same rigorous approach to keep our customers and their customers safe from bad actors.

As a Payments Risk Analyst, you will play an instrumental role in ensuring the security and integrity of our payment systems, protecting our organization and customers from financial fraud and other payment-related risks. You’ll develop and implement risk management strategies, monitor payment activities, and drive initiatives to mitigate potential risks.

This work can be broken into three main focus areas:

Risk Management Strategy:

You’ll identify existing risks in our product, and assist our Product teams to develop secure products based on industry best practices and trends. You’ll conduct assessments of payment related risks for things like fraud, credit risk, AML, chargebacks and compliance. You’ll develop and implement fraud prevention and detection measures using data, ML and other technologies. Finally, you’ll monitor fraud trends and patterns and help us enhance our existing systems and processes.

Compliance and Regulatory:

You’ll stay up to date on payment industry regulations and compliance requirements, like AMP and PCI-DSS, and make sure we are compliant with regulations and best practices in payment risk management. You’ll partner with internal stakeholders to implement controls and processes to keep us compliant.

Data Analysis and Reporting:

You’ll make decisions based on data and be comfortable with doing in-depth analysis of payment data to identify risks. You’ll create and maintain reporting and presentations related to risk metrics and trends, and provide actionable recommendations to improve them.

You’ll do this while partnering deeply with other teams at HubSpot and external partners and vendors. Some of the teams you’ll work with internally could include Merchant and Buyer Fraud Prevention, PayOps, Underwriting Finance, and Engineering.

We’re looking for the following experience for this role: (Note, the items in bold are must-haves to be considered for this opportunity)

  • Proven experience in payments risk management, fraud prevention, or a related field
  • Strong knowledge of payment systems, industry standards, and emerging trends in payment risk management
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Familiarity with regulatory requirements and compliance frameworks in the payments industry
  • Proficiency in data analysis, using tools such as Excel, SQL, or data visualization software
  • Experience with fraud prevention technologies, machine learning, and data analytics tools is highly desirable
  • Excellent problem-solving skills and ability to think strategically in a fast-paced environment
  • Professional certifications in risk management or fraud prevention (e.g., CFE, CRISC, CAMS)

Cash compensation range: 79200-118800 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

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