HubSpot is looking for a Cybersecurity & Customer Trust Specialist to focus on our most important asset, our customers.

Here at HubSpot, we recognize that we are the stewards of data that customers and partners entrust us to protect, and we incorporate that trust into our philosophies and principles. Empowering our existing and prospective customers with the information they require to understand our security posture and manage their own risk is a critical offering, and we’re looking for someone who understands that value.

You will be part of the Customer & Third Party Trust team at HubSpot, which supports both HubSpot and our Customers in addressing risk through internal and externally facing customer trust enablement, programming, and mature third party risk management operations.

In this role, you’ll get to:

• Provide security and compliance focused subject matter expertise to our existing and prospective customers, including assisting with RFIs/RFPs, supporting direct customer conversations and creating customer trust focused assets

• Contribute to how we scale the support of customer security inquiries

• Contribute to existing security documentation and knowledge base, as well as identify and advocate for the creation of new materials

• Partner closely with the Sales and Services teams to understand customer needs, reduce friction areas to build better enablement resources

• Partner closely with the Compliance, and Legal Privacy and Risk teams to understand current compliance and regulatory requirements

• Partner closely with various business teams on a variety of security-related processes, risks, and opportunities as needed

• Maintain knowledge of threat landscapes, regulatory changes, and industry best practices, while understanding the implications to both the HubSpot product and our organization overall

We are looking for someone who has...

• Excellent written and verbal communication skills

• Strong interest in building processes from scratch that drive scale and impact

• Experience in security operations, vendor management, IT compliance, or security consulting role

• Strong understanding of cyber technology stacks and best practices. This includes host protection, asset and configuration management, security incident and event management, orchestration, etc.

• Functional knowledge of Sarbanes-Oxley, SOC2, GDPR and CCPA

• Demonstrated success in a client or customer facing role, with an emphasis on high volumes of customer inquiries

• Experience answering RFPs, familiarity with RFP content management platforms is a plus

Even better if you:

• Have functional knowledge of data privacy concepts

• Can persuasively cross-collaborate with different teams in a rapidly changing environment

• Are familiar with the role security plays in SDLC

Cash compensation range: 110800-155100 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.