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Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD, however, this role is open to remote workers based anywhere in Australia.

What’s the role?

As a Channel Consultant at HubSpot, you will work directly within our Solutions Partner Program. The Solutions Partner Program is an ecosystem of businesses that offer marketing, sales, web design, and CRM implementation services, among others.

In this role you will assist partners to grow their businesses by providing exceptional services around the HubSpot platform to their clients. This is a hybrid position responsible for both onboarding and long-term customer success, you will manage a set of partner relationships, providing them strategic and consultative support to build and maintain success throughout their lifecycle as a HubSpot partner.

What will you do?

• Be the main point of contact and advocate for approximately 90 Solutions Partners throughout onboarding and client delivery
• Collaborate with and provide coaching and consulting to Partners on their processes, execution, and services delivery to drive success and help them retain our mutual clients
• Assist partners with our software platform to ensure they grow with their clients.
• Proactively identify additional revenue opportunities from the existing client base
• Contribute to a positive team environment of equity and inclusion

Who are you?

• Consultative, problem-solving, and issue resolution skills
• Proven ability to communicate effectively via video conference/call, phone and email
• A strong love for teaching: you get excited when you help someone achieve their goals
• Extensive experience in client services/account management
• Motivation and hunger to learn and improve
• Accurate forecasting and pipeline management experience
• A critical thinker with experience providing custom solutions
• Proven track record of achieving results while balancing demanding expectations
• Strong customer focus and value engaging with customers to help them succeed
• Focused on your goals and a belief that your daily, weekly and monthly activities will help you achieve them

What are the benefits?

• Generous remuneration and stock units + a variable bonus!
• Hybrid work environment You can choose to work from Home, Office or Flex!
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Unlimited Time Off Policy
• Private health insurance allowance & Annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

At HubSpot, we’re invested in helping you grow your career. There are countless ways for employees to learn and skill-up, from master classes to tuition reimbursement, but there is one critical growth opportunity we’re doubling down on: internal mobility. Over the past years we’ve seen countless HubSpotters transfer to new teams within HubSpot. We love that. Whether it’s a lateral move or a promotion, taking on a new career challenge internally is a great opportunity for career growth, but also for HubSpot’s growth!