About Us

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.

Why Join Our Team

• Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.

• Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.

• Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.

• World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

For more information, visit www.HippocraticAI.com.

This role requires travel to customer sites 1–3 times per month, with visits typically lasting 1–3 days. We’re looking for someone who can bring a flexible, hands-on approach to supporting our clients in person.

Role Overview

We are seeking a Clinical Customer Success Executive to lead the successful deployment and adoption of Hippocratic AI’s technology across health systems in Singapore. You will be responsible for overseeing implementation, engaging key stakeholders, and ensuring our solutions are tailored to the needs of both local and U.S. healthcare contexts. This role requires experience leading technology implementation within health systems, strong communication skills, and cultural fluency across both U.S. and local markets. A strong working understanding of technologies such as AI, LLMs, or NLP is preferred.

Note: While this role is based internationally, we are also open to candidates currently located in the United States who are willing to relocate, provided they have existing authorization to live and work in the destination country.

Key Responsibilities

• Build and maintain strong relationships with healthcare staff and operational leaders,
  acting as a trusted clinical resource.

• Lead product implementations, focusing on aligning solutions with nursing workflows and
  operational processes.

• Train nursing teams and other healthcare staff on the effective use of Hippocratic AI
  solutions, ensuring adoption and success.

• Identify opportunities to improve workflows and patient care outcomes using AI tools,
  particularly in bedside care and nursing operations.

• Manage day-to-day client relationships, ensuring seamless communication and
  addressing operational concerns.

• Collaborate with internal teams (product, sales, and engineering) to address client
  feedback and improve user experiences.

• Establish metrics to measure success, including patient care outcomes, team adoption
  rates, and operational efficiencies.

• Collaborate with the nursing leadership team to share best practices from AI
  implementation and be comfortable presenting at conferences/webinars on the impact of
  AI in Nursing.

Required Qualifications

• Proven experience managing or supporting technology implementations within health systems

• Strong knowledge of healthcare operations, IT systems, and digital transformation best practices

• Professional fluency in both English and the local language (written and verbal)

• Deep familiarity with healthcare workflows, stakeholder environments, and system dynamics in both the U.S. and Singapore.

• Exceptional communication, relationship-building, and project management skills

Preferred Qualifications

• Active Registered Nurse (RN) license from an accredited university.

• A minimum of 5 years of clinical experience.

• Proven experience in customer success, account management, or project management.

Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.