The role

As a key member of Helsing’s IT team in the rapidly scaling office in the heart of Paris, you will play a pivotal role in enhancing our defence technology capabilities. By being the local go-to expert for all matters related to IT hardware, corporate software and infrastructure, and our cutting-edge information security tool stack, you’ll be accelerating and enabling every Helsing employee's ability to tackle critical defence technology challenges with greater focus and efficiency. You'll have the opportunity to own both local and company-wide projects relating to our technical infrastructure and information security posture.

The day to day

• Using MDM tooling, configure and manage a variety of endpoints running macOS, Windows or Linux, including workstations, laptops, mobile devices, and our communication and collaboration solution.

• Proactively identify and recommend solutions to enhance the security, reliability, and efficiency of our IT infrastructure.

• Manage and optimise our office LAN and VPN infrastructure in our Paris office.

• Partnering with the broader IT team on the operation and enhancement of Helsing's corporate, development, and customer environments, predominantly utilising Microsoft 365, Azure, Atlassian, Cloudflare and other SaaS solutions.

• Providing comprehensive end user support without on-call duty to all Helsing employees, and in particular those located in the Paris office.

You should apply if you

• Have proven experience in supporting and automating cloud computing platforms, particularly Microsoft Azure/MS365, using tools like Terraform or Ansible.

• Worked in IT administration, consulting or engineering roles, preferably with an MSP.

• Have excellent communication skills for effective engagement across all organisational levels.

• Are strong at proactive problem-solving and critical thinking.

• Can work independently, while being willing to ask for help when needed.

• Are fluent in both English and French; Helsing's language of business is English.

Note: The above bullet points describe the ideal candidate. None of us matched all of these at once when we first joined Helsing. We encourage you to apply even if you believe you meet only part of our wish list, or if you have something different, or extra, that you believe you would contribute to Helsing’s communications.

This position requires the successful applicant to apply for and be granted French security clearance and potentially other NATO security clearances

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns.

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world.

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward.

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and stock options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe