Grammarly team members in this role must be based in the United States or Canada, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Senior GTM Systems Analyst to join our GTM Business Systems team. This role will drive the optimization and effectiveness of our Go-To-Market strategies through the strategic implementation and management of our GTM tech stack. The Senior GTM Systems Analyst will collaborate closely with cross-functional teams to understand business needs, translate them into technical requirements, and deliver scalable solutions that empower our Sales, Customer Success, and Business Development teams. This role presents an exciting opportunity to make a significant impact on our organization's growth trajectory by leveraging technology to streamline processes, enhance customer experiences, and drive revenue growth.

Your impact

The GTM Business system team works closely with other Revenue Operations teams, including Sales Operations, Enablement, and Analytics, as well as with the Sales, Customer Success, and Business Development teams to provide technical expertise to get the most out of our tech stack.

In this role, you will:

• Manage the sales operations vendor relationships, including partnering with Procurement to negotiate contracts and evaluate third-party solutions to ensure they align with business goals and meet performance standards
• Complete evaluation of multiple vendors to compare functionalities to aid in choosing the best solution
• Work with IT to onboard new users and manage roles/permissions
• Partner with the Enablement team to create and disseminate tech/tools training
• Be an expert in what the GTM team does on a daily basis and determine ways to automate/improve through the revenue tech stack
• Project manage the evaluation and implementation of new GTM tools
• Manage and maintain GTM systems through broad implementation, testing, integration, license planning, and ongoing optimization to align with best practices
• Act as the point of contact for the GTM teams for questions regarding GTM tools such as Outreach, Groove, Gong, Linkedin Sales Navigator, Zoominfo, etc.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based.
• Has 5+ years of experience as a Business Systems Analyst or similar role, with a focus on Go-To-Market strategies.
• Has proven experience in analyzing business processes, requirements gathering, and system design.
• Demonstrates a strong understanding of sales processes within a B2B environment.
• Is experienced in Salesforce CRM, with the ability to configure, customize, and administer the platform to support GTM initiatives.
• Is experience administering and driving outcomes with Sales Productivity tools, including Leandata, Outreach, Gong, Groove, LinkedIn Sales Navigator, and ZoomInfo.
• Has experience with marketing automation platforms such as Pardot and other GTM-related technologies is highly desirable.
• Fosters excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Has strong analytical and problem-solving abilities, with a keen attention to detail.
• Can work independently and collaboratively in a fast-paced environment.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Please note that EEOC is optional and specific to US-based candidates.