Grammarly team members in this role will collaborate in person 3 weeks per quarter, traveling if necessary to different hubs. They are required to live within a commutable distance of their home hub of San Francisco. Grammarly may provide relocation assistance.

The opportunity

Every day, tens of millions of people and 50,000 professional teams worldwide trust Grammarly’s AI and human expertise to help ideate, compose, revise, and comprehend communications. Our team members have the autonomy to take on exciting challenges in pursuit of our mission to improve lives by improving communication. Together, we’re building on more than a decade of steady growth and profitability. We’re defining the communication assistance category with our tailored service offerings: Grammarly Free, Grammarly Premium, Grammarly Business, and Grammarly for Education. Our latest product offering, GrammarlyGO, brings the power of generative AI to our users. It all begins with our team collaborating in an inclusive, values-driven, and learning-oriented environment.

To achieve our ambitious goals, we’re looking for a Business Operations Lead to join our Operations team. This role will be uniquely positioned to have a direct and lasting impact while helping to scale a category-defining company. The individual will harness a rare mix of problem-solving, influencing, and organizing skills to accelerate project execution, generate valuable insights through independent analyses, and uplevel function teams across Grammarly.

Your impact

As Business Operations Lead, you will work closely with function leaders to boost top-priority strategic initiatives. You will often need to context switch across multiple parallel projects. You will also receive broad functional and senior leadership exposure while focusing on high-stakes efforts and gathering strong pattern recognition for future leadership roles.

In this role, you will:

• Design and implement mission-critical cross-functional projects, including setting up company operations in new locations and accelerating a go-to-market process revamp.
• Help generate quantitative and qualitative insights in collaboration with experts inside and outside the company, including planning the Support team’s growth and revising pricing.
• Build new capabilities and infuse them into existing teams, including forecasting technology needs to propel the Engineering team’s innovation speed.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is able to collaborate in person in San Francisco and potentially other hubs 3 weeks per quarter.
• Has 8+ years of work experience, including at least 2 years on a high-growth SaaS startup’s Business Operations team—as well as prior experience at a consulting firm and experience mentoring analysts and associates across multiple, diverse projects.
• Can use their judgment to make decisions even in the absence of complete data and consider alternative scenarios.
• Breaks existing setups in favor of more effective or appealing ones.
• Turns beliefs into actions while serving, helping, and connecting others.
• Demonstrates discipline and applies structure to their daily life.
• Communicates accurately, clearly, and effectively, especially in writing.
• Has an analytical mindset and approach.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options401(k) matching (US only)
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this San Francisco-based position are outlined below and may be modified in the future.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Please note that EEOC is optional and specific to US-based candidates.