Accounts Payable Manager
Glean
Accounting & Finance, Sales & Business Development
Bengaluru, Karnataka, India
- Accounts Payable Operations Management
- Lead end-to-end AP operations, including invoice intake, review, coding validation, approvals follow-up, payment processing, and vendor account maintenance.
- Ensure timely and accurate processing of vendor invoices and employee reimbursements in compliance with company policies and approval workflows.
- Oversee payment execution across domestic and international vendors, including multi-currency and cross-border transactions.
- Monitor AP aging, unresolved items, open liabilities, and payment exceptions; drive timely resolution of discrepancies.
- Manage the global AP mailbox and ensure prompt, professional resolution of vendor and internal stakeholder requests.
- Team Leadership and Capability Building
- Lead, coach, and develop the AP team with clear goals, defined ownership, and a strong service mindset.
- Establish review mechanisms and quality checks to ensure high accuracy and consistency across AP processes.\Serve as the escalation point for complex vendor issues, urgent payment requests, and sensitive stakeholder matters.
- Build role clarity, SOPs, training material, and operating rhythms to support a scalable AP organization.
- Month-End Close, Reconciliations, and Reporting
- Own AP-related month-end and quarter-end close activities, including reconciliations, accrual completeness, aged payables analysis, and reporting.
- Ensure AP balances are complete, accurate, and fully supported with audit-ready schedules and documentation.
- Partner with the broader accounting team to support close timelines, flux analysis, and financial statement accuracy.
- Prepare and review AP metrics and dashboards, including processing timeliness, exception trends, payment cycle time, and outstanding issues.
- Compliance, Controls, and Audit Readiness
- Establish and enforce strong internal controls across AP processes, including segregation of duties, payment approvals, vendor master controls, and documentation standards.
- Ensure compliance with company policies, regulatory requirements, and statutory obligations relevant to AP operations.
- Partner with Tax and Accounting teams to ensure compliance in areas such as India GST, TDS, income tax requirements, and US documentation and reporting requirements such as W-9 and 1099 support.
- Support internal and external audits by coordinating PBC requests, process walkthroughs, issue resolution, and remediation actions.
- Maintain up-to-date SOPs, control narratives, and supporting documentation to ensure perpetual audit readiness.
- Process Improvement, Systems, and Automation
- Identify and implement opportunities to streamline workflows, reduce manual effort, and improve accuracy across the AP process.
- Partner with Finance Systems and Accounting Operations to optimize AP tools and system integrations
- Drive standardization of invoice processing, payment approvals, reporting, and vendor data management.
- Recommend policy, process, and system enhancements to improve scalability, control, and stakeholder experience.
- Cross-Functional Partnership
- Work closely with Procurement to support a disciplined procure-to-pay process and ensure clean handoffs from PO and vendor onboarding through invoice payment.
- Partner with Legal, Tax, Treasury, Finance Systems, and business owners to resolve exceptions and improve end-to-end process effectiveness.
- Build strong vendor relationships while maintaining company controls, policy discipline, and cost consciousness.
- Provide clear, business-focused communication on AP issues, payment timelines, and process requirements.
- Bachelor’s degree in Accounting, Finance, Commerce, or a related field.
- 8–10+ years of progressive experience in accounts payable, procure-to-pay, or general accounting roles, with meaningful experience leading AP operations.
- Strong knowledge of AP processes, invoice-to-pay controls, reconciliations, accruals, and close support.
- Experience working with ERP and AP systems such as NetSuite, Bill.com, SAP, Oracle, or similar platforms.
- Strong understanding of internal controls, audit support requirements, and documentation discipline.
- Proven experience managing vendor escalations, payment operations, and high-volume transactional workflows.
- Advanced Excel or Google Sheets skills and strong analytical capability.
- Comfort working with AI-enabled finance tools and automation platforms, with the ability to identify practical use cases for improving AP efficiency, reporting, and controls.
- Ability to assess AI-driven process improvements with appropriate consideration for data integrity, approval workflows, compliance, and audit requirements.
- Exposure to AI-assisted workflows in finance, procurement, or shared services environments is a plus.
- Familiarity with India statutory requirements and US AP compliance expectations.
- Experience partnering with Procurement or operating within a broader procure-to-pay model.
- Excellent communication, stakeholder management, and team leadership skills.
- Ability to operate effectively in a fast-paced, high-growth environment with changing priorities.
- This role is hybrid (4 days a week in our Bangalore office)
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
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