Tech Lead Manager, Billing and Insights
Glean
About Glean:
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
- Build a high-performing team with an inclusive and positive team culture.
- Provide technical leadership and vision in a widely scoped engineering team.
- Drive the development of the product and platform in a fast-paced environment.
- Coach and mentor engineers at different levels to achieve their career goals.
- Champion best practices in software development, quality assurance, and project management to drive operational excellence.
- Drive the evolution of our consumption / Flex pricing infrastructure and insights experiences in a fast-paced environment.
- Partner with Finance, Pricing, RevOps, and Product to translate pricing and reporting needs into robust technical architecture and workflows.
- 8+ years of engineering with 2+ years of engineering management experience.
- Meaningful experience with billing, payments, pricing, or other revenue-critical systems (usage-based or subscription); or you have built similarly high-integrity, auditable systems.
- Proficiency in recruiting, organizing, and motivating teams.
- Passionate about helping people grow in their careers and people management.
- An owner mindset and passionate about being in a product-focused environment where everyone cares deeply about customer impact.
- Expertise in Golang, Java, Typescript, SQL, GCP / AWS are highly desirable.
- This role is hybrid (4 days a week in our San Francisco office)