An Overview of This Role

As a vital member of our Developer Relations team, the Senior Developer Relations Program Manager will play a crucial role in enhancing our engagement with both the GitLab community and the broader tech community. This role involves orchestrating dynamic community programs that bolster our mission of empowering users to fully leverage GitLab, contribute to open source projects, and share their expertise in GitLab and other leading-edge technologies.

What you’ll do

• Community Engagement and Advocacy: Spearhead initiatives to actively engage with the GitLab community across various platforms such as Hacker News, Stack Overflow, and the GitLab Forum. This includes promptly addressing inquiries about GitLab, fostering discussions, and maintaining a vibrant online presence.
• Program Development and Execution: Design and implement innovative programs that encourage community involvement in using GitLab, contributing to open-source, and disseminating knowledge about GitLab and related technologies.
• Collaboration and Insight: Provide valuable insights and recommendations to the marketing and product teams regarding the community's perspective and the potential impact of product and business changes.
• Strategy Development: Contribute to the formulation and execution of strategies aimed at nurturing developer affinity for GitLab and enhancing our footprint in the open source ecosystem.

What you’ll bring

• Analytical and data driven in your approach to building and nurturing communities.
• Passion for community engagement and a strong understanding of the tech and open source communities.
• Proven experience in program management, preferably within a developer relations or community engagement context.
• Excellent communication skills, both verbal and written, and the ability to engage effectively with diverse audiences.
• Strong collaborative skills and the ability to work effectively across different teams.
• A deep understanding of GitLab, its uses, and its role in the broader technology landscape.
• You meet the eligibility criteria for internal applicants

About the team

The Developer Relations team at GitLab plays a pivotal role in bridging the gap between GitLab, the broader developer community, and the open-source ecosystem. This dynamic team operates at the intersection of technology, community, and advocacy, serving as the voice and ears of GitLab in the wider tech world. Their core mission revolves around nurturing and sustaining a vibrant, engaged community of developers, contributors, and users. This involves a multifaceted approach that includes creating educational content, organizing events and workshops, developing programs, and providing platforms for knowledge exchange and collaboration. The team not only focuses on promoting GitLab's features and capabilities but also actively listens to and incorporates feedback from the community to inform product development and improvements.

In essence, the Developer Relations team at GitLab is a champion of open source and developer-centric practices. They strive to empower developers by providing resources, support, and a conducive environment for learning, contributing, and growing. This includes advocating for best practices in software development, DevOps, and continuous integration/continuous deployment (CI/CD), all key areas where GitLab excels. Their work is integral to building and maintaining trust, driving innovation, and fostering a culture of open collaboration that resonates with GitLab's core values and objectives.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.