Director of Software Engineering, Quality

Fivetran

Fivetran

Software Engineering, Quality Assurance
Oakland, CA, USA
Posted on Feb 5, 2025

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Fivetran’s platform spans our core data pipeline processing framework, our cloud architecture and infrastructure, internal development systems, security framework, standard components, quality engineering framework, and our developer systems and experience. Combining those pillars into a massively scaling platform, we are able to manage data streaming and batch workloads for the three main public clouds, AWS, Azure, and GCP.
About the Role

As a Software Engineering Director, you will join our Platform Engineering Team to oversee the software and systems we build to ensure Fivetran continues to be a quality product. In the next few years, you will drive the vision, strategy, and implementation to drive our 10x growth from 2,500+ customers to 25,000+ customers. In this role, you will identify, design, implement, and run projects responsible for elevating Fivetran’s product quality.
If you love the idea of building software within and alongside a product to ensure it meets the quality and performance standards that customers expect then you should talk to us. Your responsibilities will include all facets of delivering a high-quality and high-availability customer and software engineering experience. You may drive software development that includes automated testing, engineering for high performance, production verification, and self-healing systems. Lastly, being an engineer at heart, you are also passionate about building strong relationships across the engineering team to communicate, drive and implement Fivetran’s quality goals.
This is a full-time, hybrid position based out of our Oakland, CA office.
What You’ll Do
  • Quality Vision & Strategy: Leading quality engineering teams to craft, design, orchestrate, and deliberate a product quality vision and strategy.
  • Quality Practices: Leveraging QE methods and best practices that apply best considering Fivetran’s architecture and infrastructure, ensuring bugs and incidents in production are minimized. Alternate effectively between automated, exploratory, and scripted testing to uphold product quality.
  • Quality as a Product Feature: Maintaining, monitoring, and improving our industry-leading goal of delivering a 99.9+% uptime, bettering the resilience of data pipelines, improving the accuracy and usefulness of customer-facing logs and error messages, and many more.
  • Developer Systems & Experience: You will lean on demonstrated prior experience in setting goals for the efficiency of continuous integration by leveraging systems test automation for iterating quickly during the development cycle. You will own and drive automation deliverables, including tools and library development.
  • Standard Components: The QE platform includes common components such as our data pipeline testing framework, CI integration tooling, pipeline benchmarking, and such, you will own and drive automation deliverables, including tools and library development.
  • Process Ownership: Own, iterate, and operationalize incident & bug management while accelerating the adoption of feature release checklists risk analysis framework to build a quality-first culture within engineering.
  • Top-Notch Quality Team: You leverage your proven track record of hiring and integrating passionate experts, skilled leaders, and architects into the team.
Skills We’re Looking For
  • Technical Depth: Strong architectural skills with the ability to discuss and influence complex technical decisions with technical founders and architects.
  • Team Building: Experience in building and managing an engineering team of 20+ members comprising managers and individual contributors with varying experience levels.
  • Quality Mindset: Experience in identifying product quality gaps and influencing product teams to drive projects to fix quality gaps.
  • Leadership Experience: 10+ years of experience working in engineering leadership roles.
  • Data Driven: Excels at driving adoption of data-driven decision-making, leveraging insights to strategize, prioritize, and coordinate across UX, Product Management, Engineering, and Customer Support.
  • Quality Champion: Deep experience auditing, measuring, and improving quality practices across engineering and product teams.
  • People Development: Proven ability to manage, mentor, and develop talent while fostering career growth.
  • Technical Depth: Can partner effectively with technical architects, product development teams, and non-engineering stakeholders to align technical initiatives with business outcomes.
  • Global Collaboration: Represent the engineering organization in global contexts, including travel to EMEA and APAC regions (up to 2 weeks every 6 months).
Bonus Skills​
  • Experience in building and/or testing data pipelines or data processing platforms.
  • Experience in the development and implementation of product features.

#LI-HYBRID #LI-MD1

The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.

Oakland Pay Range
$238,222$297,778 USD

Perks and Benefits

  • 100% employer-paid medical insurance*
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.


We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.