Senior Product manager - Onboarding Automation
Finom
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Amsterdam, Netherlands
Posted 6+ months ago
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
We are looking for a structured, data-driven, and stakeholder-savvy Product Manager to join our Onboarding Automation team. In this role, you’ll focus on optimizing the internal processes and tooling that power Finom’s account opening journey. Your mission will be to increase the share of applications processed automatically, while reducing the time our Operations team spends on manual tasks. You’ll be working at the intersection of operations, compliance, and customer experience, designing solutions that are efficient, scalable, and user-friendly. You’ll need to challenge assumptions, balance diverse requirements, and defend decisions with both data and clear articulation. This is a unique opportunity to shape how Finom streamlines onboarding at scale — ensuring we welcome legitimate customers smoothly, keep fraud under control, and empower our Operations team to work smarter, not harder.
What You’ll Be Doing
- Drive the product strategy and roadmap for Onboarding Automation, focusing on internal tooling, process optimization, and automation of account opening workflows.
- Partner closely with the Operations team to identify inefficiencies and build solutions that minimize manual work without compromising accuracy or compliance.
- Translate complex onboarding and KYC/KYB requirements into simple, scalable product flows that support both regulatory demands and great customer experience.
- Collaborate with Compliance stakeholders to challenge requirements, find pragmatic solutions, and strike the right balance between fraud prevention and seamless onboarding.
- Use data to uncover bottlenecks, measure automation impact, and continuously optimize processes for speed, efficiency, and conversion rates.
- Champion an evidence-based product culture — questioning assumptions, digging into root causes, and making decisions grounded in data and clear reasoning.
- Navigate complexity and multiple stakeholders, keeping discussions outcome-focused and aligned with Finom’s growth goals.
Who You Are
- You have 5+ years of product management experience, ideally in fintech, SaaS, or internal platforms, with exposure to operations-heavy or compliance-driven processes.
- You bring a structured and analytical mindset: able to dissect complex workflows, identify root causes, and design clear, scalable solutions.
- You’re skilled at critical thinking: separating facts from opinions, questioning assumptions, and defending your point of view with data and clear articulation.
- You’re experienced working with cross-functional teams across Operations, Product, Engineering, and (ideally) Compliance, and can balance their priorities effectively.
- You’re a strong communicator: able to argue positions constructively, adapt your message to different stakeholders, and push back diplomatically when needed.
- You thrive in high-complexity environments with multiple stakeholders, and can keep focus on impact and measurable outcomes.
- You’re outcome-driven: always prioritizing automation, efficiency, and customer satisfaction over processes for their own sake.
Nice to Have
- Experience with onboarding, KYC/KYB, workflow automation, or internal tools for Ops teams.
- Familiarity with compliance processes (AML, sanctions screening, fraud prevention) and ability to challenge them constructively.
- Exposure to B2B or SME-focused fintech products.
- Background in data analysis, workflow systems, or API integrations.
- Experience in a scale-up environment, navigating heavy complexity while driving measurable results.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
This job is no longer accepting applications
See open jobs at Finom.See open jobs similar to "Senior Product manager - Onboarding Automation" General Catalyst.
