Customer Due Diligence Analyst
Finom
IT, Customer Service
Barcelona, Spain
Posted on Jul 1, 2025
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
Over the past two years, our team has fuelled exponential growth, securing $105 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France.
At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Working format:
Cyprus: Relocation package is provided.
Spain: we are only able to hire candidates who possess a DNI (for Spanish nationals) or a NIE linked to a valid working permit in Spain (for foreign nationals). Relocation support is not provided.
Poland: employment will be under 'Umowa o Pracę' (UoP). Relocation support is not provided.
About the Role
This role focuses on compliant client onboarding and proactive investigation of red flags in customer KYC and digital profiles. It requires effective communication with stakeholders, assisting in drafting and testing compliance procedures, and initiating departmental projects.
Responsibilities
- Onboarding of new clients in line with Service Level Agreements and expected quality;
- Proactively conducting thorough investigations of a wide variety of red flags in customer activity (KYC and digital profiles);
- Effectively communicating with internal and external stakeholders on compliance-related questions;
- Assisting in drafting, testing and reviewing system requirements for customer monitoring, as well as procedures and manuals within the compliance department;
- Initiate and assume responsibility for ad hoc project work within the department;
- Performing other duties as reasonably required for the operational efficiency of Finom (pro-actively deemed necessary by the employee) or/and as communicated by the manager.
- Support the validation and quality review of AI or rule-based models used in risk scoring and transaction monitoring
- Utilize AI-powered tools to support screening, translations, or document analysis
Who you are
- English – full working proficiency; Dutch, French, German, Italian, Spanish, Portuguese or Greek would be an advantage but is not a precondition;
- Thorough and specific knowledge of typologies of money laundering, terrorism financing, sanctions;
- Detail-oriented and highly motivated self-starter;
- Critical and analytical thinking;
- Start-up oriented, proactive, result-driven, and capable of working under own initiative and little supervision.
- Familiarity with AI tools and their application in compliance or CDD workflows.
- Experience reviewing or validating risk models, decision rules, or automated alerts.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.