Transaction Monitoring Manager
Finom
Amsterdam, Netherlands
Posted on Oct 11, 2024
About Finom
Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France.
At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
As a TM Manager you will manage our Transaction Monitoring (TM) department in the first line of defence. In Finom, our TM team is responsible for reviewing transactions and other aspects of customer activity on the Finom platform to detect suspicious patterns, conduct investigations, and rapidly escalate them to prevent possible fraud/money laundering or sanctions evasion attempts. You will also be responsible for defining the requirements, implementation, and improvement of internal systems and processes to make Finom’s financial crime risk management systems scalable and effective.
The role can be based either in Amsterdam (hybrid) or in Spain (remote).
What you will be doing
- Team: Manage a team of TM team leads. Responsible for ensuring efficient capacity of the team, quality of the team and success of the processes the team work on.
- Data and quality: Create and manage analytical reports to identify new typologies of unusual customer behavior. Collaborate with the FinCrime team to identify quality issues and drive the quality metrics up.
- TM rule management: Manage the drafting, testing, and reviewing of functional requirements for the TM systems.
- Stakeholder relationships: Collaborate with internal and external stakeholders, including our product, customer care and sales teams, as well as banks, vendors and other partners. Communicate with our payment infrastructure providers to escalate requests and track issues.
- Operational efficiency: Take the lead in initiatives related to improvements in the operational efficiency of the team by standardizing processes and documenting clear work instructions.
- AI: You will take the the lead in the transformation of the function to be on the edge of biggest technological shift of all times happening in the industry to meet the demand of the new era of AI. Manage projects in AI training and model validation for Machine Learning models.
- You will also need to initiate and assume responsibility for ad hoc project work within the department. You will perform any other duties as reasonably required for the operational efficiency of Finom (pro-actively deemed necessary by the employee) or/and as communicated by the manager.
Who you are
- 5+ years of proven experience in a regulated financial institution (preferably a fintech, neobank,etc) in similar roles (KYC/CDD/ Transaction monitoring, anti-fraud, sanctions team, etc).
- 2+ years experience leading people (even better if you were a manager of managers). You demonstrate the ability to lead, mentor, and develop team members.
- Thorough understanding of various types of financial crimes in Europe; Strong data-driven approach to Transaction Monitoring.
- Proven experience working with Metabase, SQL, Power BI, or similar tools.
- Detail-orientated and highly motivated self-starter. Start-up oriented, innovative mindset, proactive, result-driven, self-motivated, and capable of working under own initiative and little supervision.
- You have a natural curiosity for technolohical advancements, and experience with low code/AI tools available around is a strong plus
- Most of all, you are resilient, and ready for a new challenge!
- Speak English fluently
The interview process:
1. 30 minute interview with the recruiter
2. Hiring Manager panel interview (1 hour)
3. Case task and personality test
4. Final interview with department lead
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.