Sales Associate with French (Inbound)

Finom

Finom

Sales & Business Development
Kraków, Poland · Lesser Poland Voivodeship, Poland · Kraków, Poland
Posted on May 11, 2024
About Finom

Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.

Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France.

At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.

About The Role

We’re seeking a driven and empathetic individual to join our team as a Sales Manager. You’ll be the face of our company, working closely with our customers to understand their needs, solve their challenges, and ensure they get the most out of our products and services. You can be located in EU, preferably in Poland, Spain, Cyprus or UK.

About The Team

We are a team of young, passion-driven professionals from different cultures. We act as the compass guiding our customers and ensuring every client’s journey with our product is a seamless and joyful experience.

What you will do

  • Develop strong relationships with our customers, serving as their trusted advisor and advocate.
  • Onboard new clients and provide personalized training to ensure they have a seamless experience with our platform.
  • Proactively identify opportunities for upselling and cross-selling based on customer needs and usage patterns.
  • Troubleshoot issues and provide timely resolutions, collaborating with our product and technical teams as needed.
  • Gather feedback from customers to drive product enhancements and improvements.
  • Champion sales best practices within the organization and contribute to a culture of customer-centricity.
  • Understand and love our products, present unique benefits, be a true ambassador of the brand.

What you bring

  • Previous experience in sales, customer success, account management, or a related field, preferably in the fintech industry.
  • Strong problem-solving abilities and a knack for thinking on your feet.
  • Empathy and a genuine desire to help others succeed.
  • A passion for fintech and a keen interest in staying up-to-date with industry trends and developments.
  • Bachelor’s degree or equivalent experience.
  • Must-have: native French, fluent English
  • You are excellent in communications and enjoy talking to customers. Challenges drive you and make you think out of the box
  • You put structure into your work managing multiple customers at different sales stages
  • You are good both in individual work and as a team player
  • You are bright, talented, positive, ambitious and goal-oriented, you were born to win!

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

Receive unwavering support and care

Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

Work & Swim program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.

Next Steps

Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within the next few days.

Standard interview process:

  • Application Review - 3 - 5 days
  • Recruiter Interview - 30 min -45 min
  • Hiring Manager Interview - 45 min - 1 hour
  • Test Task - up to 1 hour
  • Final Interview - 45 min - 1 hour
  • Offer

Please note the order and duration of each step can vary depending on the type of position and seniority level.

Equal Opportunity Statement

At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.