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Business Process Excellence Expert



Kraków, Poland
Posted on Monday, January 15, 2024
About Finom

Finom is a European tech startup headquartered in Amsterdam. We are dedicated to developing an all-in-one financial solution tailored for entrepreneurs that integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.

Over the past two years, we've achieved exponential growth, secured investments from top global funds such as General Catalyst (known for backing Airbnb, HubSpot, KAYAK, and Stripe), and expanded our operations to more than 10 EU member states, with a strong presence in key markets like Germany and France.

At Finоm, we foster an inspiring work environment where both you and our valued users play a central role in shaping our future. Here, you'll witness the meaningful impact of your contributions reflected in the growth of our product metrics and the overall satisfaction of our customers. Maintaining our startup spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.

What You Will Be Doing

Partnership: collaborate with the team, team leads and product managers and senior managers, integrating Lean mindset and Six Sigma tools throughout the organization. You will work as a strategic partner, go to person for aligning process improvement initiatives with organizational goals and objectives.

Process Mapping and Analysis: Leverage your expertise in BPMN 2.0 and utilize lean techniques as Value Stream Mapping, Time studies, Gemba walks to understand, document and analyze existing processes across various business areas.

Problem identification: Use best suited problem-solving tools like Fishbone diagrams, 5Whys technique to get to the root cause of business processes issues.

Process Improvement: Leverage Lean principles, Six Sigma tools and your expertise to eliminate waste, run a range of simulations of the potential outcome, chose more effective and drive improvements to reduce process variation and improve overall efficiency.The complexity of solutions should match the complexity of the problem, avoiding unnecessary sophistication where simpler solutions are adequate.

Scalability: Ensure our processes can scale to accommodate exponential growth, integrate mechanisms for regular review and adaptation into each process, facilitating a focus on continuous improvement.

Continuous Improvement Culture: Develop a culture of continuous improvement across Finom. Educate team members of Lean Principles, Six Sigma tools and other continuous improvement techniques.

Project Collaboration: Lead and coordinate process improvement projects together with Team Leads, ensuring smooth transitions to new practices with minimal disruption.

Performance Metrics: Establish, monitor, and review performance metrics to assess the effectiveness of process changes, and adapt as needed.

Who You Are

Critical and analytical thinking;

Start-up oriented, proactive, result-driven, and capable of working under own initiative and little supervision;

Practical hands-on experience with actual proven work of implemented improvements as well as eagerness to apply Lean principles, Six Sigma techniques and BPM tools as a framework for the future proof system of operational excellence are valued more than the years of past working experience;

Excellent communication skills are necessary;

University Degree, Lean , Lean Six Sigma (Master) Black Belts certification or similar;

Speak English fluently;

Other European major language(s) is a plus;

Have experience working in Fintech or traditional banking as an advantage.

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

Receive unwavering support and care

Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

Work & Swim program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.

Next Steps

Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within the next few days.

Standard interview process:

  • Application Review - 3 - 5 days
  • Recruiter Interview - 30 min -45 min
  • Hiring Manager Interview - 45 min - 1 hour
  • Test Task - up to 1 hour
  • Final Interview - 45 min - 1 hour
  • Offer

Please note the order and duration of each step can vary depending on the type of position and seniority level.

Equal Opportunity Statement

At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.